Making Better Episode 15: Michael Bungay Stanier

Michael Bungay Stanier is at the forefront of shaping how organizations around the world make being coach-like an essential leadership behavior and competency. His book The Coaching Habit is the best-selling coaching book of this century, with over 700,000 copies sold and 1,000+ five-star reviews on Amazon. In 2019, he was named the #1 thought leader in coaching, and was shortlisted for the coaching prize by Thinkers50, the Oscars of management. Michael was the first Canadian Coach of the Year and has been named a Global Coaching Guru since 2014. He was a Rhodes Scholar.

Michael is the Founder of Box of Crayons. Box of Crayons is a learning and development company that helps organizations transform from advice-driven to curiosity-led.

Michael is a compelling keynote speaker, combining practicality, humour, and an unprecedented degree of engagement with the audience. He’s spoken around the world in front of crowds ranging from ten to ten thousand.

En route to today—and these are essential parts of his origin story—Michael knocked himself unconscious as a labourer by hitting himself in the head with a shovel, he mastered stagecraft at law school by appearing in a skit called Synchronized Nude Male Modelling, and his first paid piece of writing was a Harlequin Romance-esque story involving a misdelivered letter … and called The Male Delivery.

Click here to watch Episode 15 on YouTube.
Click here to read a complete transcript of Episode 15.
Michael’s new book, The Advice Trap, is available for your reading pleasure.

Episode 15: Michael Bungay Stanier Transcript

Making Better Episode 15: Michael Bungay Stanier

(music) Welcome to the Making Better Podcast, interviewing some of the world’s finest thinkers about a more optimistic future. Now, here are your hosts, Chris Hofstader and Dr. Francis DiDonato.

Chris: Hi, I’m Chris Hofstader

Francis: Hi, I’m Francis DiDonato

Chris: And this is Episode 15 of Making Better podcast, featuring author and business coach Michael Bungay Spanier.

Francis: Now business coach—there’s a term that I wouldn’t normally be too excited about. because I wouldn’t really define myself as like a rabid capitalist or anything. However, I think in regard to optimizing human interaction and communication, we can actually learn a lot from business.

Chris: Yes, there’s a lot that goes on, I noticed a lot from my own career as a manager that came up in the interview, and I think Michael does an awful good job at communication in general, whether you’re using the ideas he presents in business or you’re using them just in your regular day-to-day life.

Francis: Indeed. So shall we?

Chris: Let’s get on to the interview.


Chris: Michael Bungay Stanier, welcome to Making Better!

MBS: I am delighted to be here. I just love the whole theme of the podcast, which is, how do we champion the work that we do to make this world a better place, so I’m really excited to be part of the conversation with you.

Francis: Thank you very much.

Chris: Can we start with a bit of your background? Where you grew up, and going on to be a Rhodes Scholar and, how did you end up in Canada?

MBS: I am Australian by birth, born there fifty-some years ago, fifty-two years ago or something like that, and I had an awesome childhood growing up. I mean, I grew up in Canberra, the little-known national capital of Australia, sort of in between Sydney and Melbourne there. Went to high school in Canberra, liked it there, went to university in Canberra, to the Australian National University, and there I did something called an Arts Law Degree. So Arts is a B.A. in literature, which is what I love and what I was actually OK at, and then there’s a law degree, which in Australia is an undergraduate degree. And you often do these combined degrees to kind of have a kind of richer educational experience, and make your qualifications kind of a bit more diverse. Anyway, law I was not so good at, honestly. I struggled, didn’t really get it, I wasn’t really interested in it—I finished my law degree being sued by one of my law school lecturers for defamation, which if nothing else, should have been the clue that a law career was never going to be in the cards for me. What saved me from becoming a sad and unhappy and barely adequate lawyer, was winning this Rhodes scholarship—which is fantastic, and I applied to be a Rhodes scholar because my dad is actually British. He actually grew up in Oxford, and so he went to Oxford University, and I was like, OK, that’s how I get to go to Oxford University as well, be a Rhodes Scholar. Got to Oxford, where I did a Masters degree, but really the main thing that happened at Oxford is, number one, I met my wife, Marcella; and number two, I was plucked out of that stream of becoming a lawyer. So that was great, that got me to England, meeting Marcella meant that I didn’t rush back to Australia. And I’d now spent eight years in universities, so I’m now basically both over-educated and largely useless. So, I still don’t know what I want to do with my life, what’s going on, and I got my first job, which was in the world of innovation and creativity. I actually helped invent products and invent services for companies, and that took me to England and London, and then I joined the [Change] management consultancy, helping organizations evolve and grow. That took me to Boston, and then in 2001 I moved from Boston—actually Cambridge, which I know is where you are some of the time, Chris—from Boston and Cambridge up to Toronto in 2001, and shortly after that I started my own company called Boxed Crayons, and have been going since then.

Chris: And how did that lead to what you call Business Coaching, and how did you end up where you are now?

MBS: I don’t know if you’ve ever heard the saying, “Inspiration is when your past suddenly makes sense”—because I’ve never really bought in to the idea of these people who make plans and then actually follow them through and they ended up being the thing that they decided to be 20 years earlier. That certainly wasn’t my experience, I kind of stumbled around from spot to spot. When I was a teenager, I just figured out that I was good at listening to people. I’ve spent a lot of time listening to slightly angst-y teenage friends about their complicated love lives, and as I had no love life whatsoever, I was like, “oh, I can listen to your stories, at the least.” And I remember thinking, as a kind of 16 year old, I’m good at listening to people but I don’t know what I’m doing, and I wonder if there’s a better way to listen and a better way to be helpful in these types of conversations. When I went to university, I joined a telephone crisis hotline, a kind of youth suicide hotline, and that taught me the first basics of how to be present, how to ask good questions, how to be curious and how to be supportive and helpful in a conversation. And honestly, that thread has then just carried through all my life. You know, when I worked in these consulting roles, I would often reframe what I was doing not as consulting, but as coaching. And when I moved to Toronto, I did my formal coach training, built up a coaching practice, and then discovered that actually I didn’t like coaching—it was a bit of a shock—but I kind of figured out that what I liked doing was teaching and writing and being in front of audiences, so that’s where I moved from not so much the business coaching side myself, but more, how do I teach other people to be more coach like, so that they can have better relationships, be more effective in the business that they do, and effectively just, to coin a phrase, make things better.

Chris: How would you say that business coaching differs from coaching in sports or something like that, and what’s the difference between coaching and mentoring?

MBS: Those are two good questions. So let me take one at a time. Part of the challenge with coaching in generation is that there’s about 927 definitions of it. Everybody’s heard of coaching, and context makes all the difference. So we all can conjure up an idea of what a sports coach looks like, you know, somebody with a whistle around their neck and telling people to run laps or do drills up and down the ice, depending on what country you’re in. And then there’s life coaches, which are people going, look, I’m going to help you figure out what you want to do with your life, and have a happier life. And there’s executive coaches, which are where I come in, and I support high potential people, or senior people in businesses. So you’re quite right, there’s a whole bunch of different ways of doing it. Here’s something that I think unifies all of these different types of coaches, which is effectively they’re all teachers. They’re all looking to say, let me help you figure some stuff out and actually get closer to the goals that you want to achieve. And what all coaches have, is a mix of advice and curiosity to help people move forward. And I take the stand that the more curiosity people can bring into their conversations, the better questions that they can ask, the more effective they are as teachers and the more effective they are as coaches. So it is a standard belief that most sports coaches—you don’t ask people questions, you tell them what to do, like go run around the field, or go sprint up and down the ice, or go juggle the knives or whatever it is. But what you find is that coaches who work with the very best sporting teams in the world, or the best sporting players, ‘cause you know, individual coaches such as people who coach tennis players, they don’t spend a whole lot of time telling people what to do, they spend a whole lot of time asking the questions that help people go deeper into solving their own problems. That’s the unifying piece between coaches, whatever context shows up, which is like, this mix between some advice, but the better you are, the more questions you ask. Then the second question you asked, which is, OK, coaching and mentoring, what’s the difference between the two—and there is a difference. Mentors are often people who have walked the path that you’ve walked, so if our mutual friend Chris Smart, who is the audio producer for this podcast, is going, look, I’m looking for a mentor around podcast production, you’re going to find some other experienced podcaster to go, hey, take me through how you produce this. You know, somebody who is a mentor, I mean it literally comes from the Greek story around Ulysses, and Ulysses had a mentor as a guide for one of the characters in Ulysses. A coach is somebody who doesn’t necessarily, hasn’t necessarily walked that path, but is able to still shape a good learning experience. So, for instance, with Chris Smart, technical audio producer here, I couldn’t be a mentor to him because I know very little about audio production. I could be a coach for him, though, because I know to ask good questions, and I could challenge him on what he’s attempting to achieve and how he’s thinking about marketing and where he could find ways of improving his skill. So I think there’s a difference there. In short, good mentors have experience, but the best mentors ask good questions.

Chris: I mentor an awful lot of young blind people, and as you say, if they’re interested in a career in software engineering, I’m quite able to help them. Even if they’re 16 years old today, I can help guide them along the way.

MBS: Yeah. But you’re beyond the specific mentoring around software development, is a way that you could coach them, regardless, in whether they want that path. I mean, in my past I’ve worked with people with disabilities—I’m thinking of a guy with an acquired brain injury from a car crash, and I didn’t have that experience of knowing what that was like, I didn’t have the technical expertise to understand what acquired brain injury meant and the implications of that, and I could still coach him around that. So I couldn’t mentor him, but I could still coach him.

Chris: And what to you say to skeptics who might say that a lot of this sounds like common sense?

MBS: Well, they’re right, often. What people often need is not some sort of “aha” or “here’s the answer that I just hadn’t thought of.” What people often need and benefit from in a coaching conversation is one, feeling that they’ve got somebody on their side; two, somebody who’s giving them space to figure some stuff out, and you’re actually creating some thinking time and some reflection time, to be encouraged; thirdly, somebody who’s a cheerleader, who’ll go, look, I think you can do this, this is what I see in you, this is why I believe in your. So, if you think the job of a coach is to uncover the answer that’s never been thought of before, then you’re setting yourself up for failure, because most answers have been figured out. If you’re thinking that a coach is somebody who can actually help you generate a new insight about yourself or about the situation, help you have the courage to try something new and take some first steps and experiment, to help give you the resilience to help you get through the struggles and the difficulties and go, “ah, I tried that, it didn’t work”—do I choose to take that personally, do I give up? Well then, that’s what coaching can really bring, and that just goes beyond what common sense is.

Chris: In my own experience, my fundamental management basics is, I’m not the expert here, I’m the member of the team who handles the management tasks. And I do a lot of what I call ‘deferring to the expert,’ and sometimes the expert is the most junior member of the team, they just happen to know one specific area better than the others. And often the advice I end up giving an engineer is, well go ask this other engineer, he or she has worked on something rather similar in the past. I do an awful lot of trying to get the team—in my experience, I often find two people together can be more productive than two people separately.

MBS: You totally right. I mean—so, I wrote a book four years ago called The Coaching Habit, and it’s a big champion of this kind of, look, slow down the rush to give advice, stay curious a little bit longer, ask better questions, because actually then magic can happen as part of that. In this new book that’s coming out, called The Advice Trap, I kind of take that a little bit further and I go, no really, here’s why you shouldn’t give as much advice as you want to give, and there are three reasons: the first is, and I think this is what you’re pointing to, Chris, right away—that actually, most of the time you don’t really know what the real challenge is yet. You get seduced into thinking that the first thing that somebody puts on the table is the real challenge, and quite frankly, mostly it’s their first [?], stab in the dark, or it’s an early hypothesis; but rarely is the first challenge the real challenge. But, you know, let’s just say that somehow, miraculously, that they brought this perfectly and accurately articulated challenge to the table, well then here’s the second reason why you should be skeptical about your advice—your advice isn’t nearly as good as you think it is. You’ve got all these cognitive biases telling us that, no no, my advice is pretty miraculous, pretty wonderful, but the science will tell you that it’s actually not. A lot of the time, it’s just not as good as you hoped it would be. But let’s just pretend that, not only do you have the right challenge figured out, and you’re like this is exactly what I should be working on, and you’ve also got a brilliant idea, it’s the best idea, it’s the best possible solution. The third reason why advice is overrated is that, even if you know the real challenge, even you’re the person with the best possible idea, it’s not often the best act of leadership to be the person providing the idea. If you’re the senior person, you’re just like you are in these conversations, Chris, and you’re like ‘here’s my idea,’ what that does is it sucks the oxogen out of the room, and by oxogen I mean not just enthusiasm but autonomy, and trust, self-sufficiency, competence and confidence, everything/body pays a price for you as the boss being the person who’s always providing the answer.

Chris: When I’m building a team, one of the things I do in job interviews is ask an engineering related question that I know the candidate cannot possibly know the answer to. And what I want to hear is the candidate’s steps to how they’re going to solve this problem.

MBS: It’s like show you’re working, right? It’s like, I want to see the struggle, because the struggle tells me everything, it’s far more interesting than t he fast answer you might give.

Chris: Exactly. Because nobody is going to know every algorithm off the top of their head—you can be a PhD in computer science and you’re not going to know everything, and I rarely got a PhD in computer science to apply for a job. But for me it was seeing if they’re willing to ask for help. In fact, I used to work at a company called Turning Point Software, where we were run—it’s where I learned pretty much everything I know about managing software engineers—and we were a high-end consulting company, so everyone there was very talented. So we would almost always, to break the big egos walking in the door, was assign somebody a task that was way to hard to solve on their own, and then wait for them to come out of their office to ask for help.

MBS: Exactly.

Francis: I wonder if there’s like kind of a difficulty in harnessing people’s creativity in their management potential, their excitement about work.

MBS: Yeah, it’s a powerful question. I mean, there’s been research for years from firms like Gallup and the like that say the percentage of people who feel engaged in their work is depressingly low, it’s like I think 40% or maybe as high as 50%, but I don’t think it’s that high. And if you just think for a moment and you go, boy, what would an organization be like if we could unleash the potential of the people here? So that they were engaged, and felt that they were working on stuff that mattered, and felt that they’re excited and felt empowered and supported, all of those words. If we could turn organizations into that, how would we do that? Now, I don’t know if any of you have ever worked with big organizations before, I have, and it can be a bit of a soul-crushing experience. You become a small cog in a big machine, and here the machine is driven by capitalism, so the quarterly results and are you making money and are you making a profit and shareholders are your number one stakeholder—but there was a report put out recently, there’s a statement actually from the—I think it’s called the Council of Business? It’s based in the US, it’s like all the CEOs, many of the CEOs from the Fortune 500. They put out a statement going, ‘we have to think of business as not just being driven by shareholder requirements to make a profit, we have to think of all the stakeholders that are involved.’ So, you know, Francis, I think that it’s true that there’s just, as far as I’ve known forever, organizations asking the question ‘what does it mean that we can do business well and also have a culture that allows people to thrive and be at their very best,’ and it’s difficult, because the trend is always to just keep working, get it done. We started with the industrial revolution, with factories, and now we’ve just kind of adjusted that slightly.

Francis: When I first worked in industry, and it was for a big company, I think the most shocking thing for me was the complete lack of loyalty that was implicit in working for these people, and you know, on the one hand to be like a team player and get “meets or exceeds expectations” on your reviews, you’d be expected if need be to miss your kid’s birthday party. But the minute you leave that office and get your paycheck, everything that that business owes you is done, there’s no sense that you’re in this together, building up a business and that your sacrifice has any meaning outside of that particular pay period, you know?

Chris: In the software world, I mean, the 60-hour work week is pretty standard, so it becomes your entire life. I mean, your social life becomes the people you work with, because all your friends you used to know stopped calling you because you never have time to go out.

MBS: Right. It’s an interesting balance, because—take some of the really big tech companies that we call know of, like Google. You know, I’ve gone and hung out on the Google campus a few times, it’s pretty awesome, quite frankly. You know, you’ve got amazing food, dry cleaners, sporting field, masseurs, it’s really set up to be a pretty pleasant place to work, and there’s a couple of things going on there. One is, it’s like we want our people to feel that they’re well treated and they’re well looked-after, and that’s absolutely a key part of it. The other is like, this is a really comfortable prison, we’re keeping you working 60 or 70 or 80 hours and we’re making it really easy for you to not leave the campus and not do the work. And it’s not like the people who are in Google going, ‘and I’m feeling exploited’—although I’m sure some of them are feeling that way, but there’s a lot of people who go, ‘I feel very fulfilled by this work. I work really hard, I get a lot of meaning from my work, I like working 60 hours a week because that’s actually how I get a sense of purpose and engagement in my world.’ It’s complex. You know, there’s a deal of collusion on both sides around how we work together, but it’s also, coming back to your early point, there’s a large percent of people who feel very disenfranchised by their experience of working.

Francis: And it comes also to, there’s a question of what a civilized work/life balance should be.

Chris: Google is an especially strange situation. I mean, Microsoft is much more like a pyramid, a standard management structure, whereas Google gives an awful lot of autonomy to individual teams and, because those teams have budgets and schedules, they’re often terrible at cooperating with other teams within the same Google complex. I could speak specifically to their accessibility group—they have all kids of trouble getting the gmail team to cooperate with them, because they have competing priorities.

MBS: Where I go around all of this is, kind of geeking out around philosophies of management. Because if you think to yourself, ‘well, we should be able to coordinate all of this,’ you’re just massively underestimating how hard it is to navigate a complex system. Because these things are, you know, there’s like a thousand sub-cultures, there’s a thousand micro-teams—it’s a huge, complex ecosystem where you can’t get everything to line up in a machine-like way, it’s just impossible. It’s like too complex, too messy, too human. So part of what they do is they go, look, we got the money to be able to pull this off, we set up all these things and kind of Darwinian-esque, the kind of law of the jungle that the stronger ones will rise to the top, the weaker ones will drop off, and that is an interesting thing to pursue, and of course it c an be really frustrating. Because if you’ve got somebody like you, Chris, and you’re like I’m trying to just coordinate, and there’s like six different teams doing approximately the same thing, two of which directly contradict the other two in terms of what they’re trying to achieve, how do I work with that?

Chris: What I find though, when I talk to Microsoft employees, they seem to have a better sense of purpose and what they’re supposed to be doing, whereas the Google people—it seems like it’s a thousand start-ups all sharing one campus.

MBS: That’s interesting. I mean, I don’t know enough about the specifics around that. Both of those organizations are clients of the company I started, Box of Crayons, so we’ve seen a little bit into both of those companies, but we get to see just a very, very small part, very small window into that whole organization. So what we see, I can’t tell whether that’s the whole thing, or a small thing, or just my particularly good client or my particularly bad client part of that.

Chris: Getting back to your career, you were named one of the top eight business coaches in the world—how do they measure such things?

MBS: I think they’re mostly going on good looks, because that’s the only way I can explain it. I’m a very, very good looking man. You know, I don’t know—I think you’ve got to take all of these award things with a certain pinch of salt. I know that part of the reason I was recognized is the company in which I hang out, and so I’ve been part of a group for a number of years called the Marshall Goldsmith 100, and that group has a certain amount of profile, which means that when somebody is coming up with award lists, they notice that, so that helps. You know, it helps that the last book I wrote, The Coaching Habit, has been the number one coaching book, so that helps as well. But in the end, we’re just talking about this a few days after the Oscars ceremony, it’s a bunch of humans sitting around going, ‘here’s who we’re picking’ as part of this. Am I one of the best eight coaches in the world? No, I doubt I’m even close. Am I influential in the space of coaching? Yes, I am, because of the books I’ve written and the stuff I’ve put out into the world. Am I first or third or fifth or ninth? You know, it’s anybody’s guess.

Chris: How do you at Box of Crayons measure success on a project? You know, if Microsoft hires you to do something, how at the end of the day do you know if you’ve been successful?

MBS: It’s such a good question, and one that we wrestle with and our clients wrestle with as well. Part of the goal is to try and define what success looks like with the client at the start of a project, not just at the end of the project. So we’re like, what do you care about? What measures matter to you? So as an example, with Microsoft, one of the things we did was we created an online training program for them. You know, I was the guy in front of the camera, and we co-created it over so it would run for five or six weeks, and the client had some really good success criteria. They wanted to measure three or four specific things, and to see if that behavior would change, and they wanted to get a certain number of people to complete the program. And because Andrea, who’s the client, had such clear specifications, we took a poll before the training started, effectively going ‘so how often do you ask question, and is your manager good at being coach-like,’ and then we took a poll after it had finished, and you know what? We made great progress. They wanted to get x-thousand people to finish the program, we actually got 3x of those people finishing program, so we basically crushed it at Microsoft, it was amazing. Then there are other clients we work with who we’ve done training with and we’ve put some thousands of people through the training program, but because we haven’t ever quite figured out with them what matters in terms of measurement, what we have is qualitative feedback, people saying your training’s great, and I’ve changed my behavior, but often we don’t have quantitative measures so we can say ‘and this is how much it’s worth’ to the company’s bottom line.

Chris: You have four key questions you present in Coaching Habit, can you describe those questions and how they’re used?

MBS: Sure. So, in The Coaching Habit I actually lay out seven questions, or I go here’s what you’ve got, seven good questions. The idea when I wrote this book was, how do I make coaching less weird? How do I make it more accessible for people? And part of it is to try and de-complicate it, to say look, it’s actually not this sort of mysterious, arcane ritual. If you can stay curious a little bit longer, then you’re going to be more coach-like and you’re going to be more effective as a manager, as a leader, as a human being. And how do you be curious a little bit longer? Well, you have some good questions to ask. And so when I was writing this book, I was back and forth going, OK, is it a hundred and twenty questions, is it three questions, is it something in between? And I went back and forth as I wrote different drafts, but I kind of ended up on the seven questions. So I’ll tell you a few of them, and people can google what are the seven questions from The Coaching Habit and you’ll find them easy enough, ‘cause they’re all over the internet. But I’m a particular fan of the kick-start questions, so this is a helpful way of starting any conversation, particularly kind of one-to-one, and the kick-start question is simply, “what’s on your mind?” Some people will recognize it as the Facebook question, ‘cause that’s the question Facebook asks to get people typing, so obviously, it’s got to work fairly well. But what I love about “what’s on your mind?” is it says to people, tell me what’s going on, you tell me rather than me telling you, that’s an empowering act. But don’t tell me anything and don’t tell me everything, tell me about the stuff that really matters, so that we can have a conversation about the stuff that really matters. And I’ve found the kickstart question just happens to be particularly good at opening things up, so the person talks about what matters to them, but also directing them so we get into the juicy stuff fast. Let me rattle through the list of the seven questions.

The first one is the kickstart question, which is how do you get a conversation moving? And the question is: “So what’s on your mind?” The second one is the focus question, and it carries the insight that the first challenge that people bring up is almost never the real challenge. So the question to ask here is, “So what’s the real challenge here for you?” The third question, best coaching question in the world, and that question is, “And what else?” That holds the insight that the first answer is never their only answer, and if you ask the question and then just run with the first answer, everybody’s missing a trick. Question number four, the foundation question: “What do you want?” You know, it really matters how you ask that question, because it can come across a bit kind of grumpy or clippy or kind of, whatever, but if you show up with genuine curiosity going, OK, that’s the real challenge for you, what do you want here? then that can go into really interesting places. It’s a really good question to ask yourself as well, if you’re in some form of working relationship with somebody and it’s not working quite as well as you’d like and you’ve got to try and figure stuff out, asking yourself “what do I want?” helps set you up to have the conversation, to give the feedback, whatever it might be. Number five is the strategy question—this is like about, OK, let’s make clear the choices you’re making, the opportunity cost that being involved in the choices you’ll make. So “if you’re saying yes to this, what must you say no to?” Because I’ve found that too many of us are actually pretty poor at saying no to the stuff we should say no to. Number six, the lazy question, kind of provocatively titled, which is “How can I help?” What we’re trying to do with the lazy question is to stop people feeling like they need to jump in and fix things, and ironically asking how can I help slows down the rush to jump in and help. And then the seventh and final question is the learning question, which is “What was most useful or most valuable here for you?”

Chris: There were two management related books that were really influential on my career. The first was The Mythical Man-Month and the second was out of Harvard, and it was Management By Walking Around. Are you familiar with either of those?

MBS: I know Management By Walking Around, I haven’t heard about The Mythical Man-Month. That sounds very intriguing. What’s that about?

Chris: The fundamental thesis is that nine women can’t have a baby in one month, that the solution to a scheduling problem is not throw more people at it.

MBS: I’ve heard that metaphor before, it’s perfect. What it reminds me of is a model, a way of seeing the world, which talks about the difference between simple, complicated and complex. I don’t know if you know this as a descriptor—here’s the model, simply. So simple is, as you’d guess, a simple formula. In the book I read, they said it’s like baking cake. And obviously, even if you’re Michael, you don’t know how to bake very well, you follow instructions; take the cake mix, add some water, add an egg, beat it up, put it in the oven for x number of minutes at y number of degrees, you’re going to get a cake. It might not be Cordon Blu, but it’s going to be a cake—that’s simple. Complicated is, as they say, like launching a spaceship. It’s hard, but if actually you follow all the spreadsheets in the right order and you tick off all the tick-boxes in the right order and you do all the to-dos in the right order, then you’ve got a decent chance of getting a spaceship up into orbit. That’s complicated. Complex they describe as being like a flock of birds, particularly like those kind of murmurations of starlings, you know, they kind of swirl around and change shape and—you know when birds are flying together in that kind of close flock, nobody is thinking to themselves, what’s my to-do list? or what’s my GANT chart look like for this particular flying thing? They’re operating on some core principles, and for birds it’s fly towards the center, fly as close to the other birds as possible, don’t run into the other birds. What those principles have that define the complex system, and kind of the emergence outcome that complex systems generate, is these principles that are in tension with each other. You know, there’s a tension between “fly as close to other birds as possible” and “don’t run into the other birds.” There’s a tension between “fly into the center” and “don’t run into the other birds.” It’s that tension that allows kind of a degree of autonomy and self-directedness, but within a system that is consistent. And all of this is a very long explanation to kind of react to the idea of the man month, which is it’s very easy to reduce organizational life down to this kind of mathematical formula, which is like if I just add another three people, I’ll be able to do 30% more 30% better. And just as we’re saying here, which is like, do you know what? Most organizations and most projects aren’t about complication, in other words more capacity equals more success; they’re complex and actually the thinking that needs to be done is, what’s the real challenge? What are we really working on? Who, are we using all the skills in the group? As a group, do we have a way of figuring our dysfunction? Because every group is dysfunctional. How do we process miscommunication? How do we process disappointment, how do we build resilience into this team so that it can get through the hard stuff together? And that’s where you get into the juicy conversations, but that’s not figured out by a mathematical formula.

Chris: In a complex system, it’s easy to get stuck, and you write about getting un-stuck. Can you speak to that?

MBS: That’s a broad question. You know, there’s always an interesting place to look between your own agency, your own ability to get yourself unstuck, and to look at a system and go, how is the system getting me stuck? How does the system need to change for me to get un-stuck? I personally brought up in the system where it’s like, come on Michael, step up and figure this out, you’re a big boy—if things aren’t working then it’s up to you to solve this and get it sorted. And that’s a very convenient narrative for me to have, because I feel empowered by that quite often. But I also come from the place that I am a able, white, tall over-educated middle-class man that, basically, when it comes to privilege, has been dealt all the right cards. So quite frankly, if anybody can kind of figure this out by themselves, it should be people who have a profile like mine. You got access to all the assets, not just tangible, physical ones but just those more intangible ones around sense of being centered, a sense of being connected, a sense of being in the center of things rather than on the outskirts of things. If you’re on the outskirts, and whether that’s because of a disability that you might have because of your gender or your race or whatever, I think getting stuck is often not about you at all, it’s about a system that puts you in a place to get stuck. And that’s a more complex thing to tackle, and honestly Chris, you probably know more about that than I do.

Chris: Do your techniques for business coaching work in small companies as well as they do in big ones?

MBS: Honestly, I would say that my techniques, which aren’t that sophisticated—you know, in the end it’s like, here are some good questions, ask them more often. Listen to the answer. They work pretty well in organizational life. Honestly, if you work with other human beings, this stuff works. You know, if you have spouse, ask him or her some questions. If you have kids, stay curious a little bit longer. If you have a really small company of like, you plus one other person, approaching that with a way of engaging them as human beings rather than as something else, can make all the difference. So, yeah, it boils down to it for me, I’m like, this stuff is about humans connecting with human beings, and it doesn’t really matter the context that you’re in.

Francis: Is it realistic for people nowadays, with the job market as it is, to try to figure out what their life’s passion is and expect to turn it into a career?

MBS: Yeah, that’s a really juicy question, because you see that advice all the time—just find out what your passion is, and then pursue it and turn it into money—and I don’t see that working out lots of times. So I see a couple of things happening. The first is, a lot of people go, I don’t even know what I’m passionate about. And OK, even if I do know what I’m passionate about, and it’s collecting china dolls, how does that become a career? It doesn’t help me at all. But even if you are passionate about it…so let’s go to our friend Chris Smart, who’s the producer of the podcast. He might be going, you know what, I am passionate about podcasting. I love it, I love it! But what can often happen is if you then turn your passion into a profession, it kind of loses some of the magic, because now you’re like, I’ve got to chase money, I’ve got to chase an audience, I don’t get to do the stuff that I love so much because I’ve got to do all the other stuff that’s required to turn it into a business. But then I think there’s another twist on this, which is I think that what you become passionate about often emerges from the work that you’re doing, or the life that you’re living. So honestly, 15 years ago, if somebody said to me, you’re going to become a kind of global authority and spokesperson around coaching, I’d be like ‘really? I don’t even know what coaching is. How am I gonna do that?’ And it doesn’t even sound that exciting. So to my surprise, I’m like, OK, the work has told me what I’m actually most interested in. And it’s through doing the work that you uncover your passion.

Chris: We talk a lot about diversity and inclusion on this podcast, yet all of the business coaches seem to be white men. Is there an issue with diversity in the management’s world, and is there some way we can address that?

MBS: Yes, there’s a problem with diversity in the business world. There’s a problem with diversity just amongst gender, as a starting point. You look at the number of women who are CEOs of big companies, and it’s tiny. You know, you walk down through an aircraft and you’re walking through business class, and you look around and it’s like, it’s almost all old white people, mostly men. And I’m one of those people quite often. So yes, there’s an issue around diversity, around that, not to mention an issue around kind of the whiteness, not to mention the issue around ability and disability as well. So there’s a lot of people doing a lot of great work around this, getting beyond just the stock-photo diversity. And I don’t know if you’ve ever seen this, those stock photos that are out there which are around, you know, here’s a picture of a very happy company at work, and you’ve got somebody who kind of represents African-Americans, somebody who’s asian, somebody who’s white, somebody who’s young, somebody who’s old, somebody who’s got a visible disability of some sort—and you’re like, oh wow, you really like needing to tick all the boxes in a single photograph. And it just feels manipulative, it doesn’t feel realistic. But there are lots of people I know who are like, no, I’m being a champion for you to actually understand diversity in its more subtle forms, which is not just can we get somebody else sitting in the room that looks a bit different, to how do we bring diverse sorts of opinions, diverse approaches to a challenge, diverse ways of seeing the world and actually contribute in a way that makes our organization better.

Chris: When I was VP of engineering at Freedom Scientific, a company here in Florida, I was really interested in making my team more diverse, and I was pretty successful getting more women involved, but my applicant pool was 85-90% white men. I was able to find some really outstanding women to come work for us, but on racial issues, I only got applications from white people and asians. I didn’t get a single African American apply for a job, at a company our size we really couldn’t go out and do a whole lot of drafting.

MBS: Well, I think you see tech companies for whom this is a real challenge going, yeah, it’s not enough to address this in our recruiting process, we actually have to be investing in high schools so that a diverse pool of people are interested in tech early on, so that they follow through and then they graduate with the degrees we’re looking for, and the diversity in all sorts of ways, so that they can be hired. I mean, it’s a system issue.

Chris: You have a new book coming out at the end of this month, can you tell us about it and how it’s different from Coaching Habit?

MBS: Sure. So if The Coaching Habit is a champion for, look, here’s what you need to do to be more coach-like, take the seven questions and ask them, The Advice Trap says, hey, it’s trickier than you thought, or than I thought, to actually show up and be coach-like, to ask those seven questions. And the metaphor that runs through the book gets to how do you tame your advice monster? It’s a real way of tackling this whole idea of going, uh, you’ve got these deep habits where we just love to jump in and fix it and solve it and give advice. For your sake and for their sake and for your organization’s sake, you’ve just got to slow down the rush to give advice, and you’ve got to stay curious a little bit longer, it’s a key leadership attribute. And that’s what the book tackles, which is like what does it take for you to actually tame your advice monster.

Chris: Excellent. With all that we’ve covered, let’s move to something more general. What are your thoughts about the future, and what is it out there that makes you optimistic?

MBS: Well, I know for sure that I am lousy at predicting the future. And you know, there’s that one of those traits of humanity to feel that we’re always at the end of history, we’re like this is it, this is the culmination of the human race. And I’m like, well, it’s interesting how the human race has evolved and changed and shifted over those tens of thousands of years, and I remember reading Bill Bryson’s book many years ago called A Short History of Nearly Everything, and he said this: look, stretch out your arms from fingertip to fingertip, so you put your arms out straight and parallel. And what you’re representing in your span is the history of the earth, six or seven billion years old. And if that’s the earth, if you look at the fingernail of your pointer finger, the white bit, that kind of bit that’d clip off when you’re cutting your fingernails? That represents the entire history of humanity in the context of the age of the earth. And then of course if you go, well that represents some tens of thousands of years, where are we today in 2020 around that? You go, wow, we are a very irrelevant speck in this future. So, partly the way I think about the future is similar to that, or similar to what happens when I look up at the stars and I go, wow, there’s a billion billion billion stars up there, where it’s just a very small part of it. So hold it very lightly, enjoy your time while you’re here on earth, ‘cause you get one crack at it and you’re done. It’s an extraordinary time to be alive, because pretty much it was impossible for you to be alive at any other time in any other place. So I don’t know for sure if this makes me optimistic, but it makes me appreciative that I’m just amazingly lucky to be alive right now, and so make sure I squeeze the lemon to get the very most I can out what’s on offer.

Francis. What do you see from your work, are examples of untapped human potential that could ultimately lead to a better world?

MBS: Look, here’s my personal mission, here’s the way I put it. It’s to infect a billion people with the possibility virus. So what I mean by the possibility virus is the opportunity to say, I see the choices that I have, and I make bolder, more courageous choices. And if you track back all the stuff that I do, so much of it is around staying curious, seeing your choices, making braver choices. And I think if everybody does that, then we get a little closer to helping people tap their potential, and when we’ve got people closer to tapping their potential, we’re a little closer to living in a better world.

Chris: Other than your new book, do you have anything you’d like to promote or plug, even if it’s somebody else’s work, or something like that?

MBS: Well, for people who are interested in the book, whether or not you pick up the book and, you know, obviously it’d be great if you did but you don’t have to, but you might be interested at theadvicetrap.com, because there’s a questionnaire to figure out which of three different advice monsters is kind of strongest within you. Three different personas of the advice monster, and the questionnaire just gives you a taste of which one might be loudest, most kind of vital inside you, so that’s at theadvicetrap.com. And then in terms of what else that I’d like to mention or promote, knowing what this podcast is about and what you stand for, I’d maybe suggest another book, which is by a friend of mine called Laura Gasner-Oating, and she’s written a book called Limitless, and I think it’s a pretty good call to arms to say, believe in yourself, believe in your potential, and start fulfilling that, because we all win when people are feeling that they’re limitless and feeling that they can step up to their potential.

Chris: Well, excellent. Thank you so much for coming on Making Better.

MBS: My pleasure. Thanks for having me.


(music) We’d love to know what you think of our podcast. Please visit us online at MakingBetterPod.com and if you feel like supporting us, leave us a review or rating in Apple Podcasts or wherever you listen to us, or send us a donation. You can find the form for that on our website. Follow us on Twitter @MakingBetterPod. You can also interact with us on Facebook, just log into your Facebook account and search for “Making Better”

—END

Making Better Episode 14: Fred Schneider Lead Singer of the B52s

Selling over 20 million albums worldwide, The B-52s—Fred Schneider [vocals], Kate Pierson [vocals], Cindy Wilson [vocals] — have quietly impacted alternative music, fashion, and culture over the course of four-plus decades.

They count John Lennon, Madonna, James Murphy, and Michael Stipe among their disciples. Panic! At The Disco, Blood Orange, The Offspring, Pitbull, Roger Sanchez, and DJ Shadow have sampled classics from the band’s discography as Seth MacFarlane’s Family Guy, The Simpsons, Sugarland, and more offered up covers of their own.

Fred Schneider joins our hosts on this episode to talk about everything from the B-52s writing process, to implementing positive things for the average citizens of the US, using coffee as a jumping-off point for implementing solutions that benefit everyone, healthy sex positivity, the New York music underground, and finally, upcoming new music from the B-52s.

As always, this episode is transcribed, and you can click here to read a full transcript of Episode 14.

Click here to visit the Breyting Community Roaster website, and click here to like and follow the B-52s on Facebook.

Episode 14: Fred Schneider Lead Singer B52s

Making Better Episode 14, Fred Schneider

(music) Welcome to the Making Better Podcast, interviewing some of the world’s finest thinkers about a more optimistic future. Now, here are your hosts, Chris Hofstader and Dr. Francis DiDonato.

Chris: Hi, I’m Chris Hofstader

Francis: And I’m Francis DiDonato

Chris: Welcome to Episode 14 of the Making Better Podcast, featuring our first bonafide rock star, Fred Schneider, the lead singer of the B-52s.

Francis: Fred’s such a favorite of mine, on so many levels, and I think he’s just been this really insightful mind in terms of what’s been going on in the world, how to not let it get you down to the point where you can’t party anymore.

Chris: And the B-52s have been one of my favorites acts, ever since they emerged way back in the late 70s. I saw them perform many times, and this is the first time I got to talk to Fred, so it was really fun.

Francis: Yeah. And I think their work is very light-hearted, because it is sort of party music. A lot of the times I think the genius gets lost, but it’s aged so well over time and I’m just really delighted to have him here.

Chris: Well, with that said, let’s get on to the interview.


Chris: Fred Schneider, welcome to Making Better!

Fred: Thank you, thank you. Good to be here.

Chris: Fred, this is not actually the first time you and I have met. I was one of the kids standing outside the stage door at the Capitol Theater in Passaic, New Jersey when you guys headlined there over Kid Creole and the Coconuts, and it was a spectacular show. I just wanted to shake your hand as you were coming out, so that was the first time we met.

Fred: Oh, OK. Yeah, Kid Creole, they’re great.

Chris: That was a spectacular show, I mean I was, everyone was dancing all night, everyone was sweating through our clothes. I mean, both of the acts were just wonderful.

Fred: Oh good. Well, that’s the point.

Francis: You’re definitely the ultimate party band. I could think of no bands that have, the music’s aged better. I mean, you just have this place that’s so timeless, and it’s really amazing to see how you could hear the B-52s recordings from the 70s now—or the early 80s, it feels like now—I don’t know you did that trick.

Fred: Well, we never tried to sound like anybody else or follow trends, so—we were our own trend.

Chris: I wanted to ask you about your songwriting process, because the B-52s are both extremely accessible, but they’re also abstract and surreal, and I was wondering how you managed that balance.

Fred: I think we just get people going, and then they sing along, and I don’t know how deeply they go in to the lyrics, but they’re catchy! We put a lot of work into ‘em. We have dozens of songs that we worked on but never finished, so, I think the music gets people going along and we have a lot of sound-candy in our lyrics and vocals and..

Francis: You started out as a poet, correct?

Fred: Yes, the last thing I did before I dropped out of college, ‘cause I was so lazy, was do a book of poetry, but I wound up liking it and eventually, later on, parts of some of the poems were incorporated into lyrics that we did.

Francis: One of the things that really stands out in the B-52s is the surprising imagery and words and, I think, just the fun of the lyrics.

Fred: Well, we have a sense of humor but we’re serious about having a sense of humor. I mean, I’m more influenced by Dada and surrealism than camp, so…we have political references in several songs, and we mostly do the talking about political and environmental and other important social issues when we do interviews.

Chris: I remember an interview with you in Vegetarian Times about thirty-five years ago, in which you said something like you guys were “militant vegetarians”—that you would go to McDonald’s and throw things at people?

Fred: No. I don’t think I said that (laughs).

Chris: As I said, it was an article I read thirty-five years ago, so I might be mistaken.

Fred: Yeah, I know what you’re talking about. I’m sure we’d get thrown out for throwing McNuggets at people.

Francis: Part of the purpose of our podcast is, we’re trying to look for reasons for optimism in the world. And with all that’s going on right now, I mean, we’re in a time right now where there’s ten thousand children in detention centers in this country and, I mean, it just goes on and on and on. I mean, the level of cruelty that has been let loose with this President that we have is just—I would have thought, unthinkable…

Fred: [inaud] and the Republican Party’s in cahoots, and rich billionaire Koch Brothers, all these other horrible people funding it—it can get pretty depressing at times, but then you have all the kids who are saying, do something about climate change, you’re all going to be dead, we’re going to be suffering from this. So, once we get, impeach Dump, let’s see what happens. I’m sure the Senate’s just gonna stick their heads up their behinds and let him—give him a free pass. None of the Democrats of course, all they need is 51 votes to get rid of him, but you know, that’s not going to happen. I find that kids protesting about climate change positive…

Francis: Greta’s such a star, huh?

Fred: Oh yeah, no she’s fabulous.

Francis: Isn’t she the best?

Francis: She’s a hero for a lot of people, and rightly so. And the ones who criticize her are A-holes, so I find that very encouraging. Young people are not going to put up—and they’re fighting for banning guns and assault weapons and—things I’ve supported for as long as I can remember, so it’s good to see that they’re really getting a lot more attention.

Chris: I do find myself getting inspired by young people. I mean, I’m 59 years old and it’s inspiring that so many—you know, I live in Florida, and you know the whole Parkland kids on the gun issue are really pretty amazing.

Fred: They’re fantastic.

Francis: I think a major issue right now in the world is inclusion. And one of the things I always loved about the B-52s is that I think, in terms of supporting gay rights and bringing gay culture to the mainstream, you know you guys have been a the forefront of that, too.

Fred: Well, everyone’s invited to our party, and always has been. I mean, in the beginning, having been bullied in high school, I wasn’t about to be a standard-bearer, but bands know, my friends knew, family knew—even Elton John was in the closet. But, you know, gradually we got more comfortable with it and like, ah, what the hell, who cares.

Chris: I read that when you came out to your mom she didn’t even stop vacuuming.

Fred: Uh-huh. Good thing it was my bedroom she was vacuuming (laughs). I think that’s a great story. “I know, Freddie.” (laughs)

Francis: Is that what she said?

Fred: Uh huh.

Francis: I think my parents always suspected I was, ‘cause you know, I mean, the minute I started growing a little public hair I had pictures of Ziggy Stardust all over my bedroom.

Fred: There you go.

Francis: Still, like, I guess it’s a very sort of divisive country that we have right now in terms in terms of culture, in terms of politics. What do you see as being things that we can do to, like, heal this country, or put just more into a place where people can appreciate each other’s diversity?

Fred: Vote out Republican leaders, and implement positive things for the average citizen, which Republicans don’t do, and pull the wool over their bases eyes and hopefully they’ll realize that well, coal’s not coming back, you just lost all your manufacturing jobs, there goes your farm—when are people going to realize, whatever? You know, why should you decide what a woman does with her body, you old fart?

Francis: Exactly. One of the things I always found really kind of strange is how, you have this conservative party, and they preach conservatism, but actually a lot of them are the most decadent people on the planet.

Fred: They’re pigs.I mean, consorting with top porn stars and hookers, and wife who is not exactly a Vogue model…

Francis: That’s true. When they had the Republican convention in New York, a couple years, a few years ago, they actually had to import escorts because there weren’t enough escorts in New York to facilitate the Republican convention.

Fred: Oh, well a friend told me that whenever the Baptists come to town at the hotels, they go gangbusters with the porn..

Chris: And when the Christian right said they were going to boycott San Francisco, the people who run the Fulton Street Fetish Fair thought they’d have to close down.

Fred: Who cares. Who wants them in town? (laughter) Christian Wrong is what I call ‘em. They’re not even Christians, they don’t follow Christ’s teachings, I don’t know who—I think Satan’s got them in his back pocket, so, they sure act like it. You can’t tell ‘em anything ‘cause they’re so stupid. But, you know, there’s other things going on. People can do their own thing with their donations, and public work. I’m part of a coffee company now in Florida, and we’re opening an event space in January in DeLand, Florida, for progressive groups and charities. Our coffee, we get our coffee from Laos, where we dropped half a billion pieces of ordnance, and so part of the profits from what we do goes to remove ordnance—‘cause one of the leading causes of death in Laos is stepping on mines and things like that, and losing limbs. And the other thing is to supply anti-venom against snake bites. But the coffee’s grown organically, to certify it cost a fortune, so we can say, you know, it’s grown organically in Laos. So we do that, and men and women get equal pay. It’s a very Buddhist country. It’s called bruiting.com. You know, young people and even people our age and younger who don’t support conservatives, really make an effort to make the country better rather than worse—though I do like what Stormy Daniels said, “make America horny again.” (laughs)

Francis: One of the things that is very clear about the B-52s is that they’re very sex-positive. But it’s in a healthy way, it’s not in that creepy Republican way, you know?

Fred: Oh no. We love—you know, let your freak flag fly, we’re not gonna judge, just be safe. We lost so many friends to AIDS that we’ve done a lot of benefits and things like that, and lent our name to things, and—just got to get the word out. Still, people need to take care of themselves. We should start putting cameras in the conservatives’ bedrooms, though I don’t think you’d see much in Mitch McConnell’s, but..

Chris: Francis and I have both lost friends to the virus as well.

Francis: It was a plague, man.

Fred: ..So many in the early 80s, yeah, it was scary. We just did, there’s a show called Pride, and we talked about a friend of ours, Tommy Rubnets(sp) who passed away, and he was about to break through his videos and art. One of his videos is in the permanent collection of the Museum of Modern Art, but he passed away in his early 30s and so all four of us talked about what was going on in New York when we first lived there. And it was like, all of a sudden from the disco era and sexual freedom to, what is this going on, and will I get it? It was already in people’s bodies, but no one knew it. They called it “grid”

Chris/
Francis: I remember that.

Francis: Getting back to the music if possible—I heard you’re a record collector? Your record collection must be amazing.

Fred: Oh, it—it is.

Francis: Do you have any highlights you’d like to share? Some of your favorites in there?

Fred: Oh boy. Well, I’m a Motown nut, so I love my Motown. I love Work Your Speaker instrumentals from late 50s and early 60s—they call it like, ping-pong percussion. I can listen to a bunch of that, I love striptease music, I love Funk. I love electronic and avant-garde classical. When I did my radio show for Sirius, I played mostly New Wave dance mixes that I found at the thrift store around the corner from my apartment in New York, so I’m pretty all over the place. And really bad albums, like Christmas with Barbie, I play that. I used to play a lot of stuff until my ex said, “can we hear something normal?”

Francis: That’s something I can’t imagine people say to you too often, though.

Fred: No, no no. “Cause I have all these friends—I do a lot of like, Soul clubs, I’ve done several Soul clubs with, well, kids—well to me they’re kids, at my age—in their late 20s, early 30s, and I have extensive Soul records from the 60s that they’d never heard, even some of the ones I played at Soul club 40 years ago, almost, in New York that were like standard to play. So, I like to educate people and I send records all over, to my friends, especially 45s—they’re easier.

Francis: I just inherited a huge 45 collection. I just take one out at random and put it on every day.

Fred: The new record players—the bluetooth ones—the speakers are amazing. You can buy a cheap-ass record player and plug it into this little bluetooth speaker thing and get full sound like you would from big speakers. As long as it sounds good and the records are clean.

Francis: You mentioned something earlier in this interview that I can’t get out of my mind now—there’s a whole bunch of B-52 songs that never got released?

Fred: Well, they were never finished, either. If we were jamming on different things and hit a wall, we’d do the HellTyler(sp) show or the Mary Shirley morning show, and just be the celebrity guest and, with different names, and just do ridiculous things—sing ridiculous songs and do ridiculous commercials and…

Chris: Your Wikipedia page says that you’ve collaborated with a lot of other songwriters. How does that process go?

Fred: Well, right now I have a song out with Ursula One Thousand, called the Neptune Freeze, it’s on YouTube, and they’re gonna be up. And I have Hifi Shawn from the Soup Dragons, we have a song out called Truck. I’m working with Hard Group from Public Enemy on a whole album, and we have a song that’s gonna be on the soundtrack of a movie in Mexico, I sing it in English and Spanish. It’s less stressful, and of course I have the Superions, and I write all the lyrics for them. Our Christmas album’s coming out again, ‘cause the label Four screwed us over royally and gave us nothing. But we have Bat Baby and Really Scary Halloween story out, so—I’ve got a lot of stuff in the can. And it’s fun! I can do whatever I want, and there’s no stress.

ChrIs: And you live on Long Island?

Fred: Yes. I have a place in the city, too, but that’s more like a storage unit.

Francis: Who else was from Long Island? Lou Reed was from Long Island.

Fred: Lou Reed, Dee Snider lives out here, from Twisted Sister. I don’t go to those parties you see in those glossy magazines. It has to be something really special for me to go—well, especially in the summer I’m usually working, but if I am here in the summer I don’t go in town on the weekends ‘cause it’s so crazy. There’s plenty to do here. It’s becoming—like my neighborhood went from having so many neighbors and all that, I mean I didn’t know most of them, but—there are people here all year ‘round now, it’s like a bunch of rich-ass people who can afford to come out here just one month or two months or just every weekend or something, so it’s like, oh brother.

Francis: It’s great to have the country-city balance.

Fred: Well yeah, the county I live in has the most farmland left in relation to its size, so God bless Estee Lauder for buying up tons and tons of farms and turning them into conservancies and things.

Francis: So is there any contemporary music that you particularly find exciting right now?

Fred: I like the Fabulous Downey Brothers. I’m the worst for hearing things, ‘cause when I watch YouTube I watch either when they take like a, there’s a preacher and there’s video called “flaming butthole”—heh—‘cause he talks about gay people are gonna have flames coming out of their butthole (laughs). And so someone turned it into a song! And the video of this idiot speaking is crazy enough, but the song is—so, I like that and I like, just anything like that. I’m the worst for listening to new music, ‘cause if I listen to the radio I listen to NPR, or I play my own music, you know, my own music and all that. I mean, records I have and CDs I have out the wazoo…

Francis: Well back when you came to New York, I think your first show was at Max’s, right?

Fred: Yes

Francis: And there was definitely, it was an underground, you know? You pretty much had to go downtown to experience the new music back then, the punk rock, the New Wave, all that…

Fred: Oh yeah. I mean, we didn’t even have our first single out. And we played on a Monday night in December, which is like dead as a doornail. But we were excited, because a lot of our idols played there. And back then, people don’t realize, for most of the 70s and early 80s, New York went dark from 23rd Street down—well, even 34th Street down, all the way to the tip of Manhattan, the only lights were on in like, were like the East Village and the West Village. Chelsea was dead. You had to go places…

Chris: There was an article in the New Yorker a couple of years ago about how people, approximately our age group, are nostalgic for New York back it was a sewer, and that, you know, we really miss …

Fred: Forty-Second Street was just full of dirty movies and all that…at least it was interesting. I mean, I got mugged, but, you know, I think everyone did.

Francis: Yeah, it was kind of worth it, though, to have that atmosphere. I really miss the existence of an underground like that. You know, I think in some ways it was like a, it was just so much cross-pollination going on amongst artists. I guess you came out around the same time as The Cramps did, right? It was sort of like the second wave of bands that came out…

Fred: Yeah, we were more the New Wavers. We started out Punky, and actually Luxe and Ivy(sp) came to our first show, so—I think there were only 17 people at the show (laughs) and there were three bands. I think half of the people there were our friends who came up.

Francis: Is there anything you’d like to discuss that we haven’t discussed about, like say, new ventures or anything?

Fred: Well, the band is going to work on some new songs for a deluxe CD set of all our albums, so we’ll have some new material, and for some reason they’re finding live shows of ours, so who knows? That’ll be exciting—and the band is already booking a few shows for next year, so we’ll be on our way.

Francis: I was also thinking that one of the things that I really enjoyed was the basement tapes that Bob Dylan puts out occasionally, and hearing alternate takes and that sort of thing. And I think there’s a lot of bands where that would be kind of excruciating to have to listen to, but with the B-52s, I think you know if you considered even putting out some of—I know you like, jam a lot and try to develop songs and that sort of thing, I think I would really love to hear some of that. And I would love to hear some live tracks, so if you’re thinking about doing something like that, I’d totally would love it.

Fred: Well, I think we’re going to put out Killer Bees, the first thing we ever jammed on. I have a really good quality recording of it—yeah, we’ll see. It depends.

Francis: I think the B-52s have always had this amazing balance of being really, not square at all, but also promoting this light, this beauty, this peace and love kind of thing in a way that doesn’t make you nauseous. It kind of makes you want to dance, and, you know, thank you so much for doing that all these years, and the world still needs it, so keep on keepin’ on, you know?

Fred: Oh, we will. I mean, that’s our show, you know, we just want everyone to have just the best time. We’re not going to hit them over the head with a message, there’s enough depressing stuff going on. We want to be the antidote to that, we go-go dance to our drummer.

Chris: Is there anything you’d especially like to promote or plug?

Fred: Well, just check out Breyting.com, because we’re going to be putting out blends of coffee, and like I said, we’re going host charities and progressive groups, and we’re gonna do contests on the Buzz, which is the B-52s band site on Facebook. And we’re still goin’ the band’s still goin’

Chris: Excellent. Well, thank you so much for coming on Making Better!

Fred: Well, thank you! Thanks for having me.

Francis: Thanks, Fred.

Fred: Sure!


(music) We’d love to know what you think of our podcast. Please visit us online at MakingBetterPod.com and if you feel like supporting us, leave us a review or rating in Apple Podcasts or wherever you listen to us, or send us a donation. You can find the form for that on our website. Follow us on Twitter @MakingBetterPod. You can also interact with us on Facebook, just log into your Facebook account and search for “Making Better”

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Making Better Episode 13: Amber D. Miller Dean of USC Dornsife

Amber D. Miller is the 22nd dean of the USC Dornsife College of Letters, Arts and Sciences. She holds the Anna H. Bing Dean’s Chair and a faculty appointment in the Department of Physics and Astronomy. Click here to read her full biography and click here to read a transcript of this episode.

Episode 13: Dean Amber Miller Transcript

Making Better Episode 13—Dean Amber Miller

(music) Welcome to the Making Better Podcast, interviewing some of the world’s finest thinkers about a more optimistic future. Now, here are your hosts, Chris Hofstader and Dr. Francis DiDonato.

Chris: Hi, I’m Chris Hofstader

Francis: And I’m Francis DiDonato

Chris: And this is Episode 13 of Making Better Podcast, featuring USC-Dornsife Dean Amber Miller!

Francis: Amber Miller is a fascinating person. She has amazing ideas when it comes to new directions for how academia can function in society, but she’s also a cosmologist with over 100 scientific papers published so far.

Chris: We had a wide-ranging conversation, with topics from what role academia can play in society all the way to things like gravitational waves and some of the newest concepts in cosmology.

Francis: Why is there only one Big Bang, why couldn’t there be multiple ones? So, you’ll find out the answer to that..

Chris: Let’s go on to the interview…


Chris: Dean Amber Miller, welcome to Making Better!

Amber: Thank you for having me.

Francis: Great to have you.

Chris: Dean Miller, can you tell us about yourself, your background, and how you got to be where you are?

Amber: I grew up in the Malibu Mountains, sort of in the middle of nowhere. My parents were hippies, I spent a ton of time outdoors—I think that led to a certain level of curiosity and inquisitiveness, but also some self-sufficiency and love of the outdoors, love of animals. I went to Santa Monica high school, which was very far away, it was about an hour commute each direction, and that made me kind of an independent person. I spent a lot of time by myself, heading back and forth in the commute and trying to figure out what to do after school, between after school and my evening school-type activities. People often ask me, you know, what were the formative elements of childhood, and I think probably being left alone and being given a lot of independence made me re-think what was possible in a lot of ways. I think being different as a kid, growing up with hippie parents in a place where there was a lot of kids that were very, very similar to each other in a small town in Malibu made me comfortable being a little different. And I think having parents who didn’t tell me, you should be a doctor or you should be a lawyer, you should be an engineer, and just letting me figure out for myself what I wanted to do, gave me the freedom to be a musician when I was kid—I spent all my time playing music, pretty much—but then when I went off to college, it was really wide open. I could do anything I wanted. I studied a little bit of psychology right at the beginning and quickly got bored with that, although I have always been interested in the way people function, but I had a boring Psychology class, probably more than anything about the subject itself. In a really fascinating class, a little seminar course I took on black holes, it just worked my whole brain and made me think in a different way and I thought, man, college is the time when you can explore anything, and I can read about all kinds of things later on; but if I don’t study astrophysics right now, I’ll never learn it. So I just dove in and did it. That put me on that path for quite a while—although I was always interested in many different things at the same time.

Francis: Was it unusual for a woman to be engaged in that at that time?

Amber: You know it’s funny, I think that’s something about that independence—I never thought about that, to be completely honest. My friends have never been the people who are necessarily in my classes, or later on, my colleagues at work. I always had very close girl friends, but it never really was a thing for me that there weren’t very many other women studying astrophysics. I’ve always had a little bit of a schizophrenic perspective on being a scientist and being an academic. I remember when I left graduate school, I wasn’t sure that I wanted to be a professor. I was sure I wanted to do something interesting, and I was sure that I wanted to make an impact, but I wasn’t really sure how, exactly. And I’ve always been very interested in policy and politics, and I thought about going to—I can’t remember if I was looking at a Congressional fellowship or a White House fellowship at the time, and I remember I had gotten a NASA/Hubbell fellowship, which was kind of the best thing you could get in my field, and mentioned to my advisor that I was thinking about maybe going to D.C. and doing this other thing, and—I love my advisor, and he gave me good advice at the time, but what he said was, “that’s the craziest thing I ever heard! You don’t want to do that, you’ll never get a tenure-track job.” And he was right, it was the right thing to do, but it was kind of sad because I really did want to go off and do the policy thing at the same time that I wanted to go off and be an academic. I think that’s another thing that many of us struggle with, you know, the academic path to get to be a tenured faculty member at an elite institution is really a pretty, you got to stay pretty focused, which doesn’t reward people who are doing many things at the same time. So I did go on that very focused path, I took the Hubbell fellowship, I went to the University of Chicago, I worked on another set of cosmology projects, and—luckily, because I could not stand Chicago, it was too cold and too dark for me—luckily I got the job as a junior faculty member at Columbia only 6 months after I’d been there, or a I probably would have gone crazy in Chicago. I did stay there for one more year, but I needed to be near the ocean and I needed to be somewhere where the time zone made it so it wasn’t dark, ever, at 3:30. That was kind of my [inaud]. So I moved to New York to take this junior faculty position, and again, I tried to stay pretty focused, although New York is a very distracting place and there are so many things to do, and I really—and I don’t just mean socially, I already started getting kind of preoccupied by this idea that I really didn’t just want to focus on the single question in the world that was really most interesting to me, which was where did the universe come from. That felt like very much my own, single question, but I also really wanted to find a way to have an impact on things that affect everybody today. I was thinking about the environment, and thinking about the energy economy, and thinking about what scientists could do in all kinds of other ways. So up through tenure, I was not doing a lot of other things because I knew that I had to stay focused, but once I got tenure I felt like I was liberated a little bit to focus on other things. Not the the exclusion of my physics, but in addition to, and that’s when I joined the Council on Foreign Relations, and t hat opened up a whole other world of things that, again, impacted my thinking in terms of what could academics do, how can academic talent be pulled out of the academy and used to make a practical impact on the world, while also—as someone who understands more than anybody the real importance of fundamental research. I am not at all somebody who thinks that, if you’re working on something that doesn’t have a practical application, it’s not valuable. My entire research career has been working on things that have absolutely zero practical application, all about knowledge for the sake of knowledge. But I’ve always had kind of these both sides, saying knowledge for the sake of knowledge is critically important and interesting, but I also want to do something that has more practical and transparent impact today.

Francis: What was it like for you, with all that history you had after physics, when the images from the Hubbell started coming through deep space?

Amber: I think maybe the level of awe is not what the general public experiences—I found them beautiful and fascinating, but maybe a little bit, I was perhaps less awestruck than I think some people might have been.

Francis: Is that because it was already known and there just wasn’t images for it?

Amber: I’m not sure that I would say “it” was already known—some things were known, some things were not know. Seeing particular images of them, it’s still spectacular and beautiful, but it maybe is not as shocking or new as it is to some people.

Chris: Getting back to your bio, you had decided to study astrophysics. Is that your undergraduate degree?

Amber: Yeah, so I did undergraduate degrees in—actually it was physics, and then I picked up a second major in astrophysics and then I went to Princeton to get a PhD in physics, but I studied cosmology at the time. There’s kind of a cultural difference between whether you get a PhD in physics or in astronomy/astrophysics, and I was always really more on the physics side. But physics was always a tool for me, so that I could study what I was really interested, which wasn’t even really astrophysics, it was always cosmology.

Francis: Why cosmology?

Amber: I think it was really about the question, where do we all come from? What is the origin of everything that we see around us? I think it’s really that most fundamental question that humans have grappled with for all time, and the idea that one could get at it through this physical mathematical, experimental kind of framework was just fascinating to me.

Francis: Thinking about those first few seconds, why one big bang? If there’s one, why couldn’t there be a bunch of them happening all over the place?

Amber: There could be. I think that’s one of the big questions. I mean, when you say “all over the place,” for a universe to be created requires a certain set of physical conditions. But that doesn’t mean that it has to have happened only once.

Francis: So, is there any evidence to that? Or is it all theoretical at this point?

Amber: It’s theoretical at this point. I mean, I think what we have evidence for is that the universe in which we live, this universe that has three spacial dimensions and one temporal dimension, we know roughly for how long this universe has been around. We know that this universe started very, very hot and very dense and much, much, much smaller than it is now. We know that there was some sort of creation event that happened at the time that we would define as time T equals zero; and we know a lot about what has happened from the very first moments of that creation event until what the universe looks like today. What we don’t know is the mechanism that made that creation event happen, and that’s why we try to study the detailed physics of the universe, looking further and further and further back in time. Now, the kind of research that I’m involved in now is trying to understand what the conditions were when the universe was much, much, much, much less than one second old. And the idea there is that if you can understand the mathematics and the physics of the universe at that point in time, you get the best clue you can possibly get as to what it was that formed the potentially underlying higher dimensional spacetime, or what it was that actually set off that event. I mean, if you can really understand that, then you have a better picture of whether or not there might be multiple such events.

Francis: Are there any theories right now that you particularly align yourself with, and what that was?

Amber: No. I mean, look, they’re all very, very highly mathematical and I’m an experimentalist, so my work is building from the ground up the kind of instrumentation that is needed to be able to make measurements to distinguish between different ideas. And if you’re not in this business, you’d say, well OK, but don’t you have a theory that you really like? And I guess from my standpoint, it isn’t really a question of one sounds better, or you like one better. There is a mathematical truth out there, and we will someday uncover it, and the goal is to try to get there. I don’t have a favorite potential truth. I mean, I guess what I can say is that for the non-expert, I think the way that is easiest in my mind to think about what almost certainly happened is something called the phase transition. And the phase transition that people are most familiar with is when ice turns into water and water turns into steam—it’s the same substance, but it’s going from one phase to another. If you think about the creation of our universe, one image I like to give people is that if you imagine a creature that doesn’t have any concept of up or down, it only understands a flat world, and it doesn’t have any concept of liquids or gases. For it to live, for it to understand a world, it needs something solid and it needs a solid, flat surface. So if you put that little creature at the surface of a lake, and the water in the lake is on the one side, and the air is on the other—there’s no universe for that creature to live in, because there is no flat, solid surface, there’s nothing there, so that creature has no universe. But then you cool the water in the lake, and all of a sudden—from the perspective of this creature—out of nowhere comes a universe to live in, that just appears in seemingly everywhere at the same time, because all of a sudden you have a layer of ice on the surface of this lake. There’s been a phase transition that has created a universe from no universe. And from the perspective of the creature that can only understand that type of universe, it came from nowhere. But from us, looking at it with an omniscient view, you know that there was something there before, that transitioned and phased to create this flat surface. I think it’s going to be something like that. There are mathematical theories that give phase transition, that creates the type of universe that we see.

Chris: These are fairly complex topics that we’ve just been discussing. How do you see communicating this to the general public?

Amber: You know, I think that there are people who do that a whole lot better than I do. I think one of the things that’s gone wrong in the relationship between academia and the public is that that the concepts that academics are working have gotten more and more specialized, and more and more complex. Academics have had to spend more and more time getting deeper and deeper and deeper into ideas, and t hey have not typically gotten a huge amount of training in how to communicate these ideas to the outside world. And in fact, there’s often a disincentive to learn how to do that, because people who spend a lot of time doing that often get hassled by their colleagues or looked down upon by their colleagues as people who are no longer serious about their science, because they’re spending so much time thinking about how to communicate it to the public. And it’s a two-way street, you see the public responding to academics trying to communicate by making dismissive comments about them being eggheads up in ivory towers, or working on things that are irrelevant and not practical in today’s world; and so I think there’s kind of a retrenchment, also on the academic side, to say well if people don’t appreciate what we’re doing, then why should we go out of our way to make an effort to help people understand what we’re doing? And people on the outside saying, well, if academics can’t explain what they’re doing, why should we care? And I think that we need to do a number of different things. I think that we need to do a much better job of training our academics to be communicators. We need to do a much better job of making sure, within the university context, that that kind of communication is rewarded and appreciated and not looked down up on or punished. And I think the public needs to slow down a little bit and be willing to get out of their Twitter-spheres for long enough to spend time thinking and talking about complex ideas. And I think that there’s some work for everybody to do.

Francis: My early research was at Rockefeller University, and it was firmly rooted in basic science. And it seemed like, at the time, studying what we, I guess at that time was just referred to as nuclear proteins and that sort of thing, it was something that we should know about. But it opened up what ultimately became the field of epigenetics. And when you think about what a huge impact epigenetics has had—back then, we were just sort of stabbing in the dark, and trying to characterize proteins that we knew had to have some kind of important function.

Amber: I think this is so important, and something that so many people don’t understand. You know, it is so much easier to understand a breakthrough cancer treatment than it is to understand the study of a basic protein that might be a fundamental thing that you need to be able to produce that treatment. Or, a really basic concept in chemistry that creates a way of thinking about a new drug, and it’s so much easier to appreciate the end state than it is, you know, the beginning of that pipeline, that I think the beginning of the pipeline often gets lost and sometimes you even hear people say, oh, it’s not science that generates innovation, it’s innovation that generates innovation—which makes me crazy, because it’s just so blatantly not true. Today’s technology companies and biotech companies are building on decades and decades of scientific innovation that have taken place and built this incredible knowledge base from which they can function, and that pipeline is important and it’s great that the end result is things that people understand, but we also have to find a way to give people a little bit more insight into the critical importance of the earlier stages of that pipeline. Because if we don’t, those earlier stages will dry up, and it will be a little while before we become, as a society, critically aware of the impact of those having dried up. But in the end, it’s not going to be a good thing.

Francis: And I would encourage the American public to be a little bit more demanding on the return in their investment, because if you think about how much of what ultimately becomes patents and medicine, rests on NIH funding—Americans are really paying for the development of these drugs as much as anyone else.

Amber: Yeah, they are. I think it’s just, it’s very hard for people to understand the research that’s coming out. I mean, you hear these crazy political statements, people saying “I can’t believe I’m paying for studies about shrimp on treadmills!” and these kinds of statements that are just—clearly don’t understand what the research is about, and that’s not helpful because ultimately that NIH funding is generating that knowledge base. But it’s such a black box to most people that it’s hard for them to make sense of. So great, that knowledge base, what does it do for you, where does it go? And where it goes is all of this incredible breakthroughs you’re seeing in the biomedical world, but it’s easy to just credit those as though the knowledge base wasn’t needed to get there, because people just don’t understand. And it’s not the fault of the consumer or the citizen who doesn’t understand, because it’s an incredibly complex thing to communicate. And I think we need to find a way to do better than that.

Chris: What is the role of the university in communicating to the general public, and how do the Humanities play a role in that?

Amber: We can unpack this for an hour. I think there’s—you know, it’s an incredibly complicated role. I think that there are many, many different roles. One role is in educating an entire generation of undergraduates and graduate students who will go out in the world and put those things into action so that people can see it. Another role is to do a better job of explaining what it is that our researchers are doing every day, and it isn’t just communication, but there’s also a role to be played in actually getting the expertise that’s locked up behind the ivory tower out, so that people can access it. And I would draw a distinction between that and communication, because communicating, to me, is—in my laboratory, we’re doing all this great stuff to try and understand the early universe, and we need to do a better job of explaining to people what we’re doing so they can appreciate it and experience it and see the wonder of it. But getting the expertise out so that people can access it is different in the sense that, we may here in Los Angeles, where we are, we may be trying to build an entirely new energy infrastructure. We’re trying to meet LA’s new sustainability goals—how do we get the academics, who are right here at USC, involved in that project? And that’s something we’ve been thinking very deeply about.

Francis: It’s a real shift in the role of universities overall, and I know you had mentioned something in a previous talk that you had given regarding the new social contract. Does it relate to that?

Amber: Yeah. So what we’re trying to do is, we’re trying to find the new way to tap that academic expertise. When you think about it, right now the way most of this expertise gets out is, academics write papers, they write books, they write articles, they publish their findings and then someone in the policy sphere will look up an academic paper or make a phone call or read a white paper, but there’s a long time lag there, and there’s a mismatch between the kinds of problems that the academics are working on in their own time, focused on their own research, and the kinds of questions policymakers might need the answer to right now. And you don’t want to grab the academics and say, you can’t ask your own questions, you have to be focused on what the policymakers want, because that means that they are not doing that fundamental research that you need to build the base of knowledge. You don’t want to do that, but at the same time, here are people sitting right here in your city who have the answers to questions, and I can’t tell you how many times, both here in Los Angeles and also when I was in New York, when I would talk to people who were outside of the academy and they’d say, whether it was at a company or someone in the city or the county, saying “oh you know we’re working on this thing, and we have this researcher who’s looking this up,” and we would talk a little bit about what they were trying to get at, and it was just obvious to me that we have a faculty member who could tell you more than that researcher could find online in a week, in 20 minutes. So how you connect up that faculty member who has that expertise, who would be willing to spend 20 minutes talking to somebody and sharing that expertise, but they don’t know who to call, they don’t know how to access that person. So we are trying to create a new, really a mundane infrastructure, that something that creates an office, a connecting point, almost like a consultancy where people can come to get those kinds of questions answered. And it can be anything from a five minute conversation to a six or nine month or even a year-long research project where the university then becomes the research arm for the city, for the county, for the nonprofit community, for the business community. And it doesn’t have to take a huge amount of people’s time, it can be something they can do on the side instead of serving on a committee or instead of teaching one course for that semester, and that way you get, you can tap that incredible bank of expertise without sacrificing the researcher’s ability to do their primary production of knowledge type research that they’re doing in what I would think of as their “day job.”

Francis: It almost sounds like there’s a failure in the project management of society.

Amber: Yeah, I mean you can think of it that way. I do think that we have so many different silos, and we function OK because we have so many people who are doing—we don’t have to be maximally efficient. But I think when it comes to certain critical path things that society is dealing with, and I would put energy and the environment very much in that space, we need to solve this problem together as a society, we are out of time. To let that kind of random walk relationship between things get published in the academy, things that get commercialized to policy teams working in government, and to let the ideas sort of percolate out of the academic enterprise, to be able to be helpful, is not going to be good enough to save coral reefs and biodiversity and to prevent a lot of suffering, human suffering, on the global scale. So it feels to me like when you’re looking at something like that, you really have to activate all the talent you have in the most efficient possible way. And I’ve really been thinking about how does the university do our part in not just producing knowledge and generating the next generation of students, but really thinking about how do you directly get that expertise into the hands of the policymakers or into the hands of people working in a new company trying to get a new alternative energy project up and running. How do we create some shortcuts, because we’ve got to make this work.

Francis: Exactly.

Chris: You spoke of the value of a liberal arts education. Where does the English major fit in to all of this?

Amber: They fit in all over the place. Really, I think the term “liberal arts” needs a shake-up. You know, in much of our society both the term “liberal” and the term “art” have become bad words. But if you really look at it, you know, “liberal” comes from the latin word meaning “freedom,” and that was derived from the Sanscrit word that means “one climbs,” or “grows.” And “arts” comes from the Latin word that means “skill” or “craft.” So you could really think of a Liberal Arts education as an education through which you gain the skills to grow, to climb. It is not about reading old, stale texts, it’s about understanding the world, it’s about understanding humanity, understanding our culture, understanding our communities. It’s about understanding science, it’s about developing some quantitative skills to be able to do those back-of-the-envelope calculations in your everyday experience that allow you to guess whether something makes sense or not that you read in the paper. It is the kind of education that produces leaders, people who have the flexibility of mind to be able to come into a new situation and assess who the people are in the situation, what the boundaries are, what’s going on, who’s thinking what, what are some of the new ideas that can be brought to bear to solve a problem. How do you think about the problem from the standpoint of the humans involved, from the standpoint of what the problem is about. Is there a problem that has to do with a science question? What’s going on in the problem you’re dealing with? And that is important every single place you go. It’s something you need to be able to communicate, you need to be able to negotiate, all of those skills are things that you develop through what we now call the Liberal Arts education. And I really think of this as the difference between people who have the skills to function, sort of somewhere mid-way in the organization, and people who have the skills to build their own organization, to be somebody who can be a CEO or a President or a leader or someone who comes up with that new idea that changes the game. And that doesn’t matter if you are an English major or a chemistry major or an anthropology major. You are getting those skills if you are in an outstanding Liberal Arts program, no matter what your major is.

Chris: You also spoke about the value of inclusion in academia. This is something that comes up in the disability community, of which everybody on our team is a member—how do you deal with including students with disabilities at your campus?

Amber: There is an enormous amount of attention being paid right now to what we refer to as “diversity equity and inclusion”—and that’s not just students, that’s students, staff, that’s faculty. And the primary thing that we’re all thinking about, as we are getting involved in lists and lists of many things, is that it has been demonstrated time and again that outcomes are better and people are happier when you have inclusive and diverse groups of people involved, and that is true whether you are sitting around in a seminar, whether you are working on a project in the field, whether you are trying to create a leadership team. No matter what you’re doing, we have seen again and again that different perspectives and a sense of safety—and that’s where the inclusion piece comes in—a sense of safety and community that comes from people really feeling that they belong, no matter who they are, generates better outcomes and better ideas. Not to mention that it is the right thing to do from an ethical standpoint, but, I think as a university is a place that has really grabbed that bull with both horns and is really trying to figure out how to do it right.

Chris: You also spoke a bit about empathy—do you think that a university can teach empathy, or is empathy something to do with mirror neurons and brain development, and is something hard-wired?

Amber: I am not a neuroscientist, so I would hate to take that one on from a scientific standpoint. But I will say, from an experience standpoint, I think empathy comes from understanding and exposure. And I think that the more time we spend with people who are not like us, in whatever dimension we think about, the more we realize that they are like us, and the more empathy that that breeds. And, you know, I think about that not just with humans, but I grew up with animals everywhere and I always had dogs, and you know some animals are more obviously this way than others. Dogs are a great example; you cannot grow up with a dog and believe that dogs don’t have feelings, or that they don’t get their feelings hurt, or they can’t be sad. You know, people say you shouldn’t ascribe human emotions to animals; but they’re not just human emotions, and when you spend a lot of time with animals, it’s so obvious that animals feel many of the same things that humans feel. I mean, there are dogs that are amazing, but so are so many other animals that we don’t day to day contact with, and I think for me personally, having spent so much time with animals as a kid, makes it impossible for it not to be very personally painful to me when I hear about the biodiversity loss in this world. I see a picture of a polar bear dying because there’s no ice for it to climb up on and no food for it to eat, and I—it makes me think of my dog when I was a kid, and the look in my dog’s eyes when the dog was sad, and I think that experience creates empathy. If it’s that true with animals, it’s even all the more true with people, it’s impossible to spend time with people who you would initially on the surface think are very different from you, but then when you’re spending time with them you realize that there’s so many more similarities than differences. And when you think about what does academia do for that, well academia is all about understanding communities and cultures and humanity, and the more you understand about that, the more it de-mystifies who all of these people are in the world, and I think it’s pretty difficult not to have that lead to development of a more empathetic perspective.

Francis: We as a society I think have different ideas about how much that matters, because on the one hand you’ll have, say, the free-market economy where it is sort of like a survival of the fittest model, and it extends into how people see each other. And the other level you have, when we talk about inclusion, is sort of more like the weakest link is the one that matters, and that we really should be caring about each other, and I think when you have empathy that’s really easy because you feel bad when other people are suffering. But I think one of the things that happens in our society is that we have kind of this spectrum of empathy that gets masked by political words like “libertarian” or “Republican/Democrat” but in reality it’s more how people are relating to each other. And there’s big differences in term of people who have that “rugged Individualism” that America is supposed to be famous for versus people who really want to kind of pull together and save this planet from destruction and save those animals, that kind of thing. You know, that filters into the kind of economy we have overall. I remember when I was thinking about the first time I heard the term “service economy”—I just shuddered, I was like “Ugh!” That sounds terrible! You’re going to take all these people with all this amazing potential who—and you’re going to throw them in a service job? Can’t we do better that that? I’m kind of rambling a little right now, but I feel like it’s all related to that empathy question.

Amber: Yeah, I mean I think our society has a very serious problem right now, in our lack of capacity to talk to each other in many, many different ways. I think what we’re doing is, we’re trenching into our own identity groups more and more and more. And one of the things that I’ve been involved in since coming to USC was the creation of a new center that we call the Center for the Political Future, and it’s run by Bob Shrum, who’s a very well-established Democratic strategist, and Mike Harvey, who’s a very well-established Republican strategist. And the things they disagree on are vast, but the things they agree on are that civil dialog and an insistence on intellectual arguments rather than personal attacks, or trying to debate ideas is critical. And they also agree that there are facts, and that in order to have a rational debate, you have to be able to accept the facts on the ground, you don’t just get to make up whatever starting point you feel like as the baseline for your debate. This has been a really great project for me, because I’ve gotten to spend time with both of them, and I am really thinking about what the Center can do. Recently we just hosted our first conference, we called the Climate Forward conference, which is a collaboration between the Center for the Political Future and our Wrigley Institute for Environmental Studies. The idea was not to have another debate about is climate change happening and what is the science of climate and what’s likely to happen, but really to say, allright, we know climate change is happening, that is scientifically established. Let’s talk about what it is that we can do about it, let’s bring in people from a whole range of different perspectives, academics and journalists and people in the political world, politicians from both sides of the aisle, and talk about what are the different approaches. And to really make sure that we’re engaging people from the wide range of political backgrounds, and trying to get us into one conversation about what it is that can be done. And I think we need to do a whole lot more of that, because again, I think people, if you get somebody who is very liberal and someone who’s very conservative in the room, right now they’re living in different worlds and they are focused on completely different worldviews. But if you start talking to them about their kids, and you start talking to them about their experience and the things that they care about, and getting them engaged with each other, again, there’s more similarity than difference when it comes right down to it, as human beings. And we all care about a future for our kids that is safe, and we all want air to breathe that is clean, and we all want water that is clean—there are many things that we can agree on, and it’s a matter of trying to figure out how do we get to those things we can agree on. How do we convince everybody that the scientific facts are what they are, and then say OK, now what? We can be working on this on a huge range of different issues, and that’s something that we really want to get more and more and more involved in at USC [*] where I am.

Chris: But how do you communicate with people who absolutely deny science? I mean, they say, you know, climate change can only happen if God wants it to, or the earth is only 6,000 years old, and people out there are like that and they’re voting.

Amber: Yeah, that’s right. And not every conversation can include every person. But I think that you can have conversations that include much broader ranges of people than are currently involved. You know, for example, people getting really focused on their own specific identity—if that identity gets too narrow, then coalitions fall apart. There are going to be people with whom you just disagree in so many different ways that there’s no point in having the conversation. But that’s not most of us, and I think that we can do a lot better at bringing together much larger groups of people in a rational set of conversations. And maybe not everybody is involved in every single one, but we can do a lot better than we’re doing now, I think.

Francis: And it’s urgent that we figure this out.

Amber: And not just energy and the environment. There’s immigration, there’s global health, and then when you get to maybe slightly one level down but still critically important, there’s cybersecurity, there are so many issues that we have got to figure out. And I think having people live in their silos and not really understand how to work together is just not good enough.

Francis: It sounds that collaboration, building bridges between disciplines, that sort of thing is, there’s a huge need for that and you’re answering that at your school…

Amber: Yeah, we’re trying. Interdisciplinary research is pretty well established at this point. I mean, I don’t have to push very hard, our faculty do that all by themselves. And I do try to facilitate that as much as possible, and try to make sure that we have the facilities we need to make that possible, and trying to break down barriers between our school and other schools. But I think the real challenge—maybe think of it as a moonshot kind of thing that we’re trying do that’s really different—is to try to think about how do you make the walls of the academy, particularly on the research side, not the education side, not that those aren’t important, but broadly the education side is already doing this a lot, but trying to make those boundaries more porous between the academy and the community. Part of this came up for me because when I was in New York, I ended up working for the New York Police Department counterterrorism division. And if you would think about this from the outside, there is absolutely no reason that I could have, or anyone I know could have imagined, how a cosmologist would end up working in counterterrorism. What happened was, I had been interested in many things, I became a member of Council on Foreign Relations, I was there at an event and I met the Deputy Commissioner for Counterterrorism, and he and I ended up in a conversation and—I don’t even remember, I can’t remember how it came up, but he asked me if I would consider coming down and being their chief science advisor. And I had no idea what that would mean, and I’m not sure he totally had an idea at the beginning either, I don’t know, but I went down and we talked about it. And it turned out what they were doing was, they were trying to build essentially a ring around the city to prevent dangerous materials, devices, from getting in. And as the largest counterterrorism division in the nation, the New York Police Department got all the fun toys—they got the new radiation sensors and chemical weapons sensors and biological weapon sensors and new software, and all kinds of stuff from vendors and from national labs. And they had to figure out how do these new devices and pieces of equipment work, and how would they best be deployed. And in my laboratory, we were trying to build very large, very complicated telescopes that we would deploy either in remote locations in the middle of the [adaconda?] desert in Chile or up at 100,000 feet over Antarctica on a balloon platform—and they had to work. And so my team, what I would spend a lot of my day every day doing in the laboratory would be working with my graduate students and my undergraduates and my post-docs and saying, OK, we need to figure out how this camera works, how this sensor works, what does this lens do; so they would go off and they’d produce tests to figure out how this thing worked, and then we would all come back together as a group and everyone would report on their data, and we’d figure out how to deploy or not deploy these various constituent pieces. And it wasn’t that my research in cosmology per se had any application at all to counterterrorism, but the techniques we used, trying to figure out how these complicated new pieces of equipment that just came right out of the national labs or other research lab worked, was exactly wha tthe NYPD needed. And so I would do exactly the same thing, sending teams of their police out to do these kinds of tests, and then come back and we’d sit in the room and we’d look at the data, and it was exactly the same thing. It really got me thinking that, you know, if a cosmologist can be tapped to do that kind of stuff, anybody can be, because I was doing the most fundamental research of anybody, probably, at the university, and it was great fun for me—I learned a ton. I learned not only about something about counterterrorism, but how an entirely different industry functioned, and how those people think, and it was great and it was not a huge time commitment and it didn’t slow me down in my university efforts or my research career, but it was really interesting. And so it gave me a new perspective on how to think about the kind of talent that you can get out is not just the research that’s being built in the laboratory itself, it’s not just the chemical that turns into the chemotherapy treatment, but it’s the techniques, it’s the ideas, it’s the way of thinking, it’s the underlying expertise. And you have this pool of experts that you can draw from who have day jobs, so you don’t have to pay them all day—you can just pull them out and get them involved in something for a little while as needed. So we’re really trying to get that right now at USC, and if we get it right, what I would love for this to end up doing in the long run is providing a model for every other university to be able to do that. And then you’re not just talking about hundreds or thousands of faculty, you’re talking about tens of thousands of faculty who could be tapped to help with all kinds of problems. That’s what gets me out of bed in the morning right now.

Francis: One of the things we like to ask our guests is, are you optimistic about the future and why?

Amber: It depends on the day. I have my moments. You know, in general I’m an optimist. I think that problems are solvable, I think that if you roll up your sleeves and you put together the right team, you can get things done. And when I look at the biggest problems facing our world today, I think yes, they are grave and they are serious and they are urgent, but humans are creative and we have the capacity to pull together and get it done. I just hope that enough of us are willing to roll up our sleeves and do that, and work together and try to overcome some of the political divisiveness and tribal sense of being on opposite sides of an issue, and be able to say what matters the future of humanity and the future of the planet, and we’re going to get this one right.

Francis: Is there any final thoughts about what’s new in either cosmology or astrophysics that you find really exciting at the moment, in laymen’s terms?

Amber: Well, I mean, I think everybody’s [*] is of the first image of the black hole, that’s probably the biggest astrophysics thing that’s hit the news lately.

Chris: Is that a bigger deal than the discovery of gravitational waves?

Amber: No, absolutely not. I just mentioned it because it’s much more recent. I think the discovery of gravitational waves is probably, it’s the most spectacular discovery in years.

Francis: Well, for those people out there that pretty much get their cosmology and astrophysics from Star Trek, would you like to explain what that is? Gravitational waves?

Amber: Gravitational waves are a whole other way of carrying energy. So, we think about the way we see the universe in every way that we’ve ever seen it up until gravitational waves were discovered, has always been through electromagnetic radiation. So everything that we see, every image we see with our eyes, is light—radio waves are light, X-rays are light, gamma rays are light, microwaves are light—everything we know, every ability that we’ve had to see and probe the universe around us has always been in the electromagnetic spectrum. The significance of the discovery of gravitational waves is that this is an entirely new way of carrying information and carrying energy, and gravitational waves are ripples in the fabric of space. And they’re basically, if you think about space as being like a rubber sheet, and you imagine dropping a pebble in the middle of that sheet, and the ripples that move out, the physical movement of that sheet itself is the analog of what a gravitational wave is doing in space. And what’s so remarkable about that, from the standpoint of astrophysics, is, since the discovery of the telescope we have had only one set of eyes on the entire universe, and the discovery of gravitational waves is as though we just got, now, ears. And now we have a whole other sense that we can use. You know, you think about the impact of the telescope—we discovered not only our own solar system, not only our own galaxy, we discovered that we live in this incredibly vast universe and we’ve discovered so many things about what is in that universe. And now, with gravitational waves, it just opens up this entirely new way of starting to understand the universe in which we live. The complexity, of course, is that gravitational waves are incredibly difficult to detect, so it’s going to take many years before we’re able to refine that new capability so that we get all of the richness out of it. But conceptually, it’s just incredibly exciting for that reason.

Francis: Would it help to learn about dark matter?

Amber: Maybe. I don’t know. My guess is probably not, because I think the leading theory for what dark matter is, is that it’s some sort of a particle that does not interact electromagnetically or does only very faintly. But I don’t know, I suppose it’s possible.

Chris: And with that, we’ll ask you the same question we ask everyone at the end of an interview, and that is, is there anything you would especially like to plug or promote, or something you’d like to leave our listeners with?

Amber: No, not really. I mean, i think the thing that I’ve been trying to get people thinking about is what we’ve spent some time talking about, which is how can we work together, and how can we bolster each other’s ideas and help each other be better. And what we’re really trying to do at USC Dornsife is to build this new academy in the public square initiative, where we help teach our academics how to do more of that and we engage the community and invite the community to come and work with us to try to figure out how to work better together. But we’re not really ready for the tidal wave of people to come and dive in quite yet, ‘cause we’re still building the models, so I wouldn’t plug “call us tomorrow,” but do keep an eye out for what we’re doing, and I hope it’s going to have as much impact as we would like it to.

This has been fun.

Chris: Thanks so much for coming on Making Better.


(music) We’d love to know what you think of our podcast. Please visit us online at MakingBetterPod.com and if you feel like supporting us, leave us a review or rating in Apple Podcasts or wherever you listen to us, or send us a donation. You can find the form for that on our website. Follow us on Twitter @MakingBetterPod. You can also interact with us on Facebook, just log into your Facebook account and search for “Making Better”

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Making Better Episode 12: Jennifer Michael Hecht

Jennifer Michael Hecht is a poet, historian, and commentator. She is the author of the bestseller Doubt: A History, a history of religious and philosophical doubt all over the world, throughout history. Her newest book is Stay: A History of Suicide and the Arguments Against It (Yale University Press, 2013).

Read some of Hecht’s writings on the blog at her website,
Read Hecht’s bio and enjoy some of her quotes at Wikipedia,
Follow Hecht on Twitter and finally Read a transcript of Episode 12 of Making Better.

https://www.makingbetterpod.com/wp-content/uploads/2019/12/Making-Better-12-Jennifer-Michael-Hecht.mp3

Episode 12: Jennifer Michael Hecht Transcript

Making Better—Jennifer Michael Hecht

(music) Welcome to the Making Better Podcast, interviewing some of the world’s finest thinkers about a more optimistic future. Now, here are your hosts, Chris Hofstader and Dr. Francis DiDonato.

Chris: Hi, I’m Chris Hofstader!

Francis: Hey, it’s Francis DiDonato here!

Chris: And this is Episode 12 of the Making Better Podcast, featuring Columbia Professor Jennifer Michael Hecht.

Francis: And I’m really excited, because this is the first time we’ve had a poet on, who is actually going to read a poem.

Chris: Jennifer does do poetry, but she’s the author of three popular books: Stay, a philosophical history of arguments against suicide; Doubt, a philosophical history of atheism, and The Happiness Myth, a book that delves philosophically into modern culture and how we’re constantly being told to be happy.

Francis: Are you a fan of poetry?

Chris: Before we recorded the podcast episode with her, I read her entire collection called “Funny,” which is poetry but is also quite humorous.

Francis: I have this definition of poetry, let me run it by you: Poetry is truth beyond logic.

Chris: That’s poetic in and of itself!

Francis: (laughs) OK.

Chris: And with that said, let’s move on to the interview…


Chris: Jennifer Michael Hecht, Welcome to Making Better!

Jennifer: Thanks so much for having me.

Francis: Hey, it’s great to have you.

Chris: So you wear a number of hats—you’re a poet, you’re a philosopher, you’re a professor—how did you come to be all of those things?

Jennifer: Well, my father was an is a physicist, and I liked poetry, so when I went to college, which was where he taught—you know, it was very local, not the usual American college experience—yeah, I studied sort of everything, and by the end I literally had credits enough to be a history major or an English major and I just picked a line at graduation. But I kind of thought, because my father was (and still is) a college professor, and writes—he was home writing most of the time, and I thought I wanted to write poetry, so I decided to be a professor, and I wanted to know, to understand, a whole lot of different things. And history seemed like a skeleton that you could just keep adding things to, it gives you the structure so you can see what you’re doing. So history was what I was going to do, and I applied to graduate schools to do cultural history. I was going to write about poetry and history. I got a good deal to go to Columbia—I really wanted to leave the state, I grew up here, but they gave me the best deal and I didn’t have any money, so…While I was there, they kept saying “we’re trying to hire a cultural historian,” and I kept going to the interviews with them, they would give me the talk, and I would say, “great, I can work with this person”—and they just never hired one. Meanwhile, they had a Historian of Science who was already introducing me to some fascinating lines of inquiry, ways of thinking about these things, and I came to find that history of science was a lot like poetry. There was a kind of—how can I describe it—when you look at a society that’s spending a great deal of time measuring each other’s heads, why are they doing it? And the answer can only be poetic, the answer are things like, they were involved in empire, and they were suddenly scared about the difference between the French and the other peoples that they’re meeting. And yet, you look closely and they were more than any other race—which is, they said, was what they were doing—they compared French men and women’s heads, and concluded, of course, that women weren’t as smart. So the French threw that out pretty quick, with some dynamic men and women, but in any case, all of that kind of stuff, all history, is a little bit of a feel for it. You go into the archives, you unpack this box, and it could mean a lot of different things, but you use your own sense of psychology and the way things really work, and how competent are people? Like if you think people are competent and I think they’re not, we’re going to come to a very different story. I’m not going to come to a conspiracy theory story, ‘cause I’m not going to think people can manage that, right? I mean those are just examples, but I started to see that the history of science is a lot about how science didn’t work, how it was a cultural product, how it changed, and that felt like poetry enough to me that I got completely sucked in and I never really left. For a while, I felt a little uncomfortable about how totally different my two most important disciplines were—my history work and my poetry, but not now. Now it’s all come together, and it’s a very interesting experience for me. The book I’m writing right now is looking at how nonreligious people can use poetry, or already do use poetry, to do some of the tasks that religion used to do. So it’s glorious now, I can do research and just think about something and see what comes up.

Francis: That’s really fascinating. Can you just mention a couple examples of that, of how nonreligious people can use poetry in that regard?

Jennifer: Oh sure. The book I’m working on right now, it sort of is an idea that started from the most basic sorts of things, people at weddings and funerals and birth ceremonies, graduations a little bit, but especially weddings and funerals, have come to either add on poetry or replace religious items with poetry. And that started me thinking about how the sacred is constructed—you know, I’ve been saying for years that people, I call it “drop by and lie” religion where—and I’m not saying this is bad, I’m just saying it’s the situation that history has put us in, where many of us who are good people and just want to go along with what people want, and they don’t very much, and they’re willing to do the funeral or the wedding in a church or with religious aspects to it—but they still, they’re hungry for something that’s gonna speak to them, and say to them, here’s how we cope with death, here’s how we imagine the future with another person—and just create moments of heightened meaning. And that’s spread out to all sorts of different things, partially in work with my editor, who—and I’m a little older than her, and really it’s turned into more of a real guide, like here’s a problem and here’s a poem or three that can help change your perspective about it. But it also started in that I was giving a lot of talks and I would be invited to very scientistic places. And for a historian of science to see all these people so certain of science, when the whole thing that makes science cool is that it knows it’s 75% wrong today, and it’s going to work on those things, you know what I mean? Like, it knows it’s not right, that’s why it’s different than everything else, because it knows it’s not right and it’s looking. So aware of all the arrogance, and no mention of humanities, and I felt bad for people dealing with being human and not having the support of the humanities. And somehow we had just lost the notion that atheism, non-theism, a-religion, was for most of history in most cultures all around the globe, very much attached to humanities and literature. I mean, poets become poets because they don’t buy the story of what’s going on here. And so they’re searching for one they can buy. And if they’re leaning on religion, they become religious poets. So I was really trying to point out to people that we had this other resource, and while there I would end up—very often I’d quote Keats “when I have fears that I may cease to be…” I would tell them, look, this is a young man living in a Christian country, he’s just watched his mother die and tended her unto death of tuberculosis, then his brother dies of tuberculosis, and now he’s coughing blood in his white hanky—how does he feel? When he knows he could be a great poet and my god, he did more in his 26 years than anybody! There’s nobody who became a major poet at the age he did, certainly not in the English language, and what does he say? He doesn’t go to Jesus, he doesn’t go to God, he says he goes down to the shore, to the edge of the wide world to think until love and fame to nothingness do sink. He says, I go about and I see that giant sky—this part is my interpretation, but he’s saying he sees that ocean and he sees that giant sky and he knows that that’s what will shift his perspective and make it OK that we don’t live that long, we do what we can while we’re here.

Francis: While we’re on Keats, do you take the Ode to Grecian Urn “truth is beauty, beauty truth”—is that rhetorical, is that—how do you embrace or don’t embrace that part of that poem?

Jennifer: It’s one of these things that is poetically true and all poetically true things also poetically false in a way (I’m joking but I’m not joking)—So when Keats said it, and when Emily Dickenson said it, and when Emily Dickenson slightly shifted it and said it back to him, that what they were saying has a lot of strength to it. And the strength to it is partially that the imagination is where human beings live, and if what you know doesn’t match the inner life of a human being, it’s only interesting to us when we need that. What Keats says over and over in all sorts of different ways is that what happens in the imagination is a kind of truth for human beings, and it’s the direction we want to go in if we’re going to be wise and even happy, which kind of about this, just kind of giving, you just give once you realize you can’t get anything you want, really, not by taking it. So you make beauty, and you stop lying because lying doesn’t work, you don’t get anything, not for very long. On the other hand, if you tell me that a theory is true because it’s beautiful, I’ll sit you down, because that’s not how it works either. There’s no reason that a fleshy little short-lived piece of grub that we are, crawling around this dirt having been honed by evolution mostly to get food, avoid being killed and—not just having babies, that’s the easy, dumb part, it’s raising babies to the age that they can reproduce, that’s what evolution is. And there’s no reason that we are honed to even pick up the important information, let alone be able to make sense of it. So is there any reason that what we think of as “beauty” is always going to be true? How ridiculous, can’t be, we’re animals. However, within my human experience, those things are endlessly fascinating to look at.

Chris: Well, within your human experience you’ve written a number of books, in addition to the poetry. The first that I read was Doubt, your philosophical history of atheism. What brought you to atheism and what brought you to writing a history of it?

Jennifer: I was raised in a household with a very rational, smart but believing mother—sorry if I phrased it in an obnoxious way, but that was the case, and she—I’m learning more and more as I begin to ask her further questions—you know, she actually raised us with a little bit more religion than she was raised with, which is sort of hard to take in, in some ways. But my dad—also Jewish, both, they met in Brooklyn when they were kids, both very poor and just hung around with each other and then eventually got married. My dad is a physicist, as I said, and doesn’t believe in God, but my grandparents were the Holocaust generation. We were already here, people mostly came over around 1905. You know, there was just a lot of feelings about being Jewish, but my dad didn’t believe in God, and I remember asking when I was young whether he would be doing any of the rites and rituals that we did—and we didn’t do a ton of them, but we did some every year without fail. He said he probably wouldn’t be doing them if my mom wasn’t starting it. So, I came from a place where, I guess, I had more room to think about these questions, and as I’ve been saying for a long time—though it’s very hard to go back and know why I knew this, but as some point at twelve years old I had this, kind of an epiphany, like many young people have when you suddenly see the world differently than you saw it when you were a child, but it was just a, you know, a certain slant of light, and I suddenly felt like, if I had been born anywhere else, i would believe those things. And it made me see that we were animals on a planet, and we had a lot to deal with, and a lot of it was misinformation, and I knew that there was no god, and I had believed before, and I was sad for a little while, and then I broke out of the sad part of it and started, sort of, investigating. I think it was poetry that let me know that there were ways of—well, as Rilke puts it, living the questions. And that you can’t know answers until you get there, which as any person who’s getting up there starts to realize that’s true, but as a young person you have to first see it. So I was at Columbia, had already been an atheist a long time, didn’t think it had anything to do with much—a lot of people I knew were atheists, because I was so close to New York city and it’s a very open-minded world in some ways, at some times—and so at Columbia, I had to pick a dissertation topic, that’s what goes on. I had settled on France for—other long stories reasons—but I was reading a whole lot of different stuff, and I found in footnotes of two disserations mentions of the Society of Mutual Autopsy in France, turn of the 19th to 20th century, mostly it happened in the 19th century. I just found it fascinating, I could see there was something delicious in there and that other people were sort of scared of it, so they buried the headline—what does it mean, and is it serious scholarship to look at this? You know, when it was time to go do my research, again, because that’s what you do, I went to Paris and searched for the archives to the Society of Mutual Autopsy, and eventually found them. It soon became clear that they were radical atheists, that some of them were doctors, none of them were anthropologists because they were inventing it. These atheist people who came together first as atheists and anti-royalists in France said to each other—I mean, we have the letter that, where they say it—they say look, anthropology is gonna be where we can fight the church. Darwin wasn’t even on their mind yet, really, because Origin of Species wasn’t translated into French until 1871 by Clement *—and when she did she was one of them, and translated it with a huge preface, like 1/5 of the book size preface saying how this proves atheism, which she knew all along, even from Lamark, and the French reviewed it as “the translator has seen farther than the scientist”—and Darwin was irked by it and eventually asked for a new French translation. I think she had passed on by then, but she was a real interesting character—not all good, but awfully interesting, from our standards. So I was drawn into writing about these atheists, because they were doing something very interesting; they were dissecting each other’s brains after death to prove to the Catholic church that the soul doesn’t exist. They said as much, they were also trying to find relationships between brain morphology, weight, typology and traits, abilities, intelligence. And the reason they were doing this—and this finishes my thought from before I wandered off from that—it wasn’t Darwin that made them think they should invent anthropology, the science of men to use against the church, it was Broca. Carl Broca, I guess 1848, found the first definite relationship between an area of the brain and an ability. So it’s still called Broca’s aphasia, and it means if you have a lesion on your third left frontal convolution, you will have trouble speaking. We now know that the brain can sometimes compensate and build up in other parts, but this was the first time—and it really shocked the religious, who really had been saying, Catholic France believed, that the brain was a chair that the soul sat in, and that was so firm a belief that it made them feel, Oh my God, religion is wrong, we have no souls. They of course got used to it later said, right, the soul is different than that—but not at first. It really worked, it shook everybody in France, and you add to that that Darwin’s showing where we came from, but to the French atheists Lamark was enough. Even though Lamark was wrong, Darwin thought he was right, Darwin quotes Lamark a great deal and doesn’t dismiss it at all. He says, there seem to be these kind of inner push toward a certain direction of evolution. And Lamark had said that during the French Revolution, you know, a good deal before Darwin. So there is no, that we understand, there is no push in a certain kind of direction. The thing is, epigenetics, right now, is proving that Lamark had more on the ball than we thought, because indeed the way that a person lives, or what happens to you, including trauma, can change how your genes show up in the next generation—not because of DNA change but because of epigenetics.

Chris: Some contemporaries though, like Steven Pinker, who argues that we’re evolving to be a better species.

Jennifer: I don’t agree with that. His methodology is so different from my own that it’s not something I worry about processing very much. I don’t think that that’s the case—I think if anything, it’s going in the other direction, and I mean that largely in terms of, well, it’s a totally separate conversation and not that interesting. Whether we grow more moral over time is a wonderful philosophical question, and I don’t know the answer, and I try to live as if I believe that some gains are lasting; but in the United States right now, that’s a little hard, it’s a little hard to keep that kind of optimism going.

Chris: Well that’s why we started the podcast, though, was to try to provide an alternative, optimistic approach to what’s going on out there in the news…

Jennifer: Very much needed…you know, there’s this Muriel Ruckheiser poem—I don’t think I can remember the exact words—what is, the poem essentially starts that she, “I lived in the 20th century the first, “I lived in the first century of world wars, most days we were entirely mad” You know, and just like—that gives me a little bit of relief, just feeling like, oh, hearing from someone who says that in order to go around with normal life when the world around you is doing things you thought you’d put your body in front of; I mean, the babies in cages right now, I mean—if you hear my voice catch, I don’t want to talk about it, it’s too upsetting. But you know, it’s very hard to figure out all the right things to do. So yeah, it’s hard to keep up optimism when the world is literally dying around us, you know? No, the world isn’t getting better.

Francis: Human consciousness might be evolving in a lot of people—like people are getting more educated, in some ways people are becoming more spiritual in a non-religious way—maybe it speaks to a litte of what you were referring to, where there’s an interest in reverence, a basis for reverence, or the sacred in life, even void of religion or Gods. And the thing is, though, that power is being concentrated amongst people who haven’t been along for that ride. And we have a lot of people who are capable of living really peaceful, productive, amazing lives who are in a society that’s not geared toward permitting that. And this relates to a question I wanted to ask you about, happiness. You have people who say, for whatever reason, aren’t particularly empathetic. They are very, very narcissistic and selfish, and what happiness means to them is kind of like destructive to the earth, to a lot of other people. So I guess what I’m getting at now is, you have power in the hands of a lot of these people who are at that level of narcissism and destructiveness, and then you have all these other people evolved in another direction that really don’t want power. So how do we bridge all that, how do we get out of this mess? Are we allowed to say it’s OK for Donald Trump to keep doing what makes him happy?

Jennifer: No, of course not. And there’s a great deal of philosophical work on how, in order to achieve a certain kind of freedom, some people have to have less freedom, and especially in order to have a rule that values tolerance, you have to have to censor the intolerant people. People have trouble with that, but there’s sort of a lot of philosophical and sociological work—not that I’ve read it all—but that idea of limiting his happiness, that’s not a problem. What’s a problem is, as you say, the whole system is not set up to support the things that a lot of us care about. You know, when you’re young—I don’t know, I guess some people try to get theirs when they’re young, but a lot of other people try to change things. And you know, for overall fixes, you should’ve asked me ten years ago when I thought I knew everything—I’m joking, but what I have right now is that I’ve noticed, as I was sort of pointing at before, that the only thing that really works for me is being vulnerable, telling versions but trying to speak the truth about who I am, which is a mess a lot of the times, you know? I mean, yes, I could pretend that I’ve got everything together because I have these accomplishments, of these books and the other things, different prizes mean different things to different people, but it’s just not true. I’m 100% sure that success doesn’t make anybody more than possibly 5% happier, but it’s a good chance it makes you 10% less happy, because you don’t get what you want. You thought you wanted love, but impressing people does not get you love. It doesn’t. It gets you attention, it’s gets, you know, it’s you some stuff. But what works is crying in front of people when they’re crying, and just trying to say, let’s have strength in this together, and part of the way that happens for me is because I am thinking about life and death all the time, because I’m a poet, because I’m an historian, because I’m someone who’s trying to bring some poetry to people who might need it and who don’t think of it as something that can help. And so the other thing is that Stay book, we really haven’t talked about my argument against suicide. I’ll just put this capper on then, or segue, which is that I never feel so bad about myself that I can’t appreciate that I put the work in and made that book happen, because it helped. I mean, I hear from people, I don’t really want to expand on what I hear back from the world, but it lets me know that you can make a difference, you can help, or at least I can, when I can get myself to do the thing I can do sometimes—which is not all the time. So that your question, what can we do to get out of this mess—I frankly wish that Winston Churchill would go on the radio and say, let’s all just march down to the White House and—or just march down to the internment centers, that’s the first thing. You know, that this could happen while I’m alive and seeing it, and I’m still trying to figure out how I could, I don’t know, I try a lot of different things, and guess what—you get in trouble a lot of the time. So it’s really hard. But yeah, the Stay book lets me always know—though Doubt did too, people still reach out and tell me that they were just dying of guilt and misery and solitude in the middle of the Bible Belt and now they feel OK! So, for me, you do whatever you can do, and you don’t worry too much about that the whole thing’s collapsing because there’s a good chance to whole thing’s collapsing.

Chris: Seeing you talk at the QED conference, I think it was 2016, and then coming home to Florida and reading Stay was a really transformative event for me. I mean, I previously had been hospitalized twice for suicide attempts, and another time for ideation, and Stay just spoke to me so profoundly that I, I never think about suicide any more, unless I’m thinking about somebody else.

Jennifer: Me too! I mean—alright, the truth is I’m a little ideational too, and the words still sometimes go through my mind, but I just bat it away now, I don’t sit and think Oh my god, what did this thought, that I can’t go on, mean, and what does it mean about what I have to do—if it comes to my mind now, it’s with the same intensity as if you’re driving and someone cuts you off and you think, I gotta get that guy!—and then you just dismiss it. I too suffer from a kind of darkness and self-criticism and hopelessness that sometimes gets the better of me. And so I too have been very much helped by the arguments that I was able to put together and make vivid enough to me that I don’t really have to do any work about it any more, for myself.

Chris: Do you have some idea on how potentially humanity can avoid committing sui-genocide?

Jennifer: Well, I certainly have been thinking a lot about the similarities and differences between the mass shootings and suicide—because those mass shootings that we’ve been having in the States are mostly suicide affairs, that is, they don’t even have a backup plan, they went in to kill themselves and, I’ve seen people say but the prime thing was to kill others, and other people say the prime thing was to kill themselves, they just decided to take people with them—I don’t know what the prime thing was, but I’m sure that there’s definite overlap in the hopelessness and the sense that many people have that they are the only ones who see how absurd this whole thing is. People do seem to perk up a little bit when they read a book that tells them that these feelings have been going on for a long time, and maybe they’re not the majority, but they have friends and there is a place where your pain will be embraced and a better world nurtured. So, what’s going on with the biggest issues in America today seemed to me to be problematically interwoven with religion—I have seen the monied Christians who are happy to say, I mean for the last 40 years, saying, yeah, we hear your environmental problems but the Lord gave us this planet and we should have dominion over it, and never said anything about using anything up, and when we do use it up, then the Second Coming comes—if they believe these things, then dealing with religion is a really good place to deal with this, including what they could possibly be thinking about Christian brotherhood with what’s going on at the border, but more importantly in terms of it being specifically a Christian idea. Controlling women’s bodies, which led to so many deaths when we didn’t have abortion rights in the past, because if you can’t do it you just get an illegal abortion, that’s what always happens and people just die, that’s the difference. People in a certain state go to another state, and if that state’s illegal, they die there. So that one and the environmental issues, and what about the insanity of the tiny percentage of Americans who have all the food and stuff and they give a little to charity because they want people to be happier, are you kidding me? People want work, people want education, simple stuff that they’re stockpiling money for some weird social game, and a lot of them say that they’re Christian that are making these decisions on the basis of religion. I’m not saying Christianity is the only religion that does that, I’m just living in a country where the Christian vote is the one that really seems to determine things and it’s let me feel that the platform I’ve built for myself, it does have a lot of different pieces, but unless I’m invited into something that seems like it would use my talents, it sort of looks to me that my best way of helping the world is to continue to show people the delights of an open mind, and that’s what I’m doing.

Francis: I’d be curious to know what your feelings are, or what your thoughts are, regarding the need for myth in society and how religion has always been a way that, I think, humanity’s kind of answered that question? But when the metaphors turn into facts, you know that’s when you get the kind of religions we have now. I was wondering if you had any thoughts about that in particular, like what sort of myths would help people today, if at all, and who is writing these myths and how are they affecting society?

Jennifer: It’s absolutely true that human beings make models in our heads, often when we are quite young, maybe we change them once or twice as we mature, and the myth has to be something that would make some emotional sense to us about what’s success or love or being a good person, or being an important person, would mean. I’ll bring up Churchill again, just because it’s—I was just reading it, and I was thinking about what makes people act, and what makes them passive. That’s really been the question that drew me into history in the first place, I really wanted to know. All you have to do is read a little bit of history, and you realize people rip up a few cobblestones for a barricade to have a revolution almost every day. But the vast majority of the time, it goes zero, it goes nowhere. Even when it gets going a little, it’s usually just a riot or just a little—it’s not a full-on rebellion, it’s certainly not a full-on revolution. What makes people act? It’s definitely not when things are the worst, when things are the worst, like American slaves revolted in places where they were not treated the worst—because they weren’t so broken that they couldn’t. It’s hard to see, it’s not always the worst treatment, the worst situation, sometimes it’s losing what you thought you were about to get that would have made things better, and you can’t tolerate going back, so it’s not even something new that’s bad. So what makes people, what makes people act? And at a speech like Churchill’s, you know, saying we’ll fight in the streets, we will never surrender—I’m susceptible to that, you know? People—language creates these myths as well as, of course, a certain amount of lived behavior, but I’ll sidestep a little bit and say that I count myself lucky that we’re living in a time when people are putting their vulnerabilities more on display in public than in recent history where I live. So that, somebody says, come read my new Instagram article! And my first thought is a kind of competitiveness, ‘cause once this person snubbed me at a party—you know, whatever it is, and then I go and look at the thing, ‘cause I want to know, is there anything here, and what I find there is this beautiful reckoning with a tortured inner self—I put the book down feeling less alone, stronger, wanting to try to be nice again next time I see the person, but it’s not really about that. It’s that I feel not in this alone, and that myth, the myth of—let’s say it’s two different myths: a myth of never showing weakness, like the Kipling “If” poem, and never breathe a word about your loss; or on the other side, people who are very much interested in taking away the mythology of their own success because they know that envy and desire hurt them so badly that they don’t want to be part of that. But also seeing that there’s cultural room to say, “I was in pain.” I mean, there’s not much cultural room, you’re allowed to say you were in pain, you were an addict, you’re not really allowed to say that you’re in agony right now and on a regular basis, and still have problems, you know what I mean? With issues, that they love that you solved, but are not really interested in the binges in between your moments of absolute purity. Nevertheless, with all caveats, still, we’re living in a moment where there’s room for the mythology to be—and it too is a mythology, but it’s a closer to reality and closer to health mythology—the mythology that a human being is a person who falls down and keeps getting up, rather than that if you fall even once, you’re done and you should go hide. But yeah, the mythology—that’s part of the poetry, it’s part of what reading is—you know, you read a book where someone makes it through a difficult thing by maybe debasing themselves for awhile. Maybe putting up with something they shouldn’t, but don’t know how to get out of—and then you see how it ripened them, to use Shakespeare’s term, “all is ripeness.”

Francis: I have a book I would like your opinion on, then, what about Candide by Voltaire? His take on happiness, what do you have to say about that?

Jennifer: It’s very limited, so it’s a mistake for a lot of people, but it works for a while—ok, so let me be more specific: at the very end of Candide, having been beaten and shit on by the world, having seen his friends have their limbs whittled away, having watched the people that they love get leprosy and awful, disgusting things happen to them—at the very end of that tiny little book, he comes up with the final line, that should cultivate your own garden. We should each just hide from the world—that ain’t gonna work, that’s not a workable situation. But look who wrote it—Voltaire isn’t most to be admired for what he wrote, he is most to be admired because he was the man who invented public protest against religious abuse. The Church was gonna torture a father because, I think, somebody murdered the wife and children and the father was Protestant and the wife and children were Catholic, and so there was a kangaroo court and they were going to kill the husband for being Protestant, essentially. (I’m not sure I remember this story precisely, but) Voltaire said, everybody who reads me, everybody who can hear me, everybody, we have to do this stuff to make this not happen. And it worked! And he kept doing it, he kept taking up subscriptions to pay for better legal stuff for people caught in this, and it was picked up. It was one of the big things we learned from the Enlightenment, and it was Voltaire’s good heart saying, I’m not going to sit here and watch this, and I’ve got just enough fame to start talking a little bit. So, he’s not a man who just cultivated his own garden.

Francis: Maybe that’s how he cultivated his garden.

Jennifer: Well, yes, if you make all of France your garden, then I’m fine with the statement. But I think that Candide, even his name, means “innocent,” and so he’s always a babe in the woods, throughout the book, even when he’s learned everything, he’s still the naive voice. He’s Candide, and you can’t be Candide in a world like this.

Francis: Well, it seems like a lot of people think that it’s all good, it’s nice to have Candide around for them to read and maybe reassess that theory.

Jennifer: Yeah, it’s true. I read it first when I was pretty young. I read it in the English version for some Western Civ class, and then eventually read it in French when I was learning the language—not too taxing, in that book, but you know it’s definitely stayed in my mind tremendously as these different voices—you know, Dr. Pangloss saying “This is the best of all possible worlds,” and all of us tried to believe that things are running about as well as we could hope, and—I mean, if you’re mature enough to have seen your own plans go awry a few times, you stop being too arrogant about how things go wrong, and Pangloss was wrong. It’s not the best of all possible worlds, that was another way that Voltaire was making fun of religion, because that basis of it, being the best of all possible worlds, was based on, you know, God made the world, so it must be that every horror that you see is somehow useful in a way that makes up for it—which is just, it’s the most morally repugnant thing I can imagine. It’s just so awful when I hear any religious idea that the world is gonna be made fair, is moral, it’s a shanda, as we Jews say, it’s a shame.

Chris: Well, this brings us to your book, The Happiness Myth, where you discuss quite a few different visions of happiness and synthesize parts of them into an overall objective.

Jennifer: The Happiness Myth is, in a way, my history of science education. The Happiness Myth is what it looks like to be a scholar writing about issues that are not anything to do with, sort of, how we live our lives every day kind of thing. But you look around and you see behavior that you don’t see throughout all of history, you see in other forms, but we take very seriously some things that are not standard in the human way. So, I looked around and I saw on every street corner in New York City, there were—and every city I went to—there were these glass-walled gyms where, in the time of an energy crisis, we have able-bodied, healthy men, women and young people, running on a machine actually called a treadmill, called doing work going nowhere, and we plug it in! So that it even draws energy! We take the escalator to the Stairmaster, and we do that because we are showing class, that’s how it’s always been. We hire teenagers or foreigners to mow the lawn, to do the normal housework, to do the stuff that would have kept us fit, and we have dirty clothes that we keep—you know, we have gym clothes we keep in a separate bag marked “leisure,” and that’s where we’re willing to sweat. And this cult of the body beautiful, which is about those windows—whenever we see it, through history, historians say, oh that’s a militaristic trope. Right? We see the ancient Spartans, men and women exercising naked, all the sculptures were about physical beauty, we see it in fascist Germany, we see it in the slave plantations in the American South, that a sports culture that has nothing to do with production is created to retain the masculinity of the upper class. So we can get the poor people to sweat, but we stay muscle-y. And it looked to me like, as a nation, we were trying to show everybody else, look how strong we are—but we’re also so rich that we’re not actually going to do the fighting, it’s a sort of symbolic, sort of sexualization of the nation and also just this—so how was I thinking like that when I never saw anyone think anything like that? I was thinking like that because I had been using the tools of the history of science applied to history of philosophy, trying to just tell a story of the history of people who didn’t believe their religions. And the result of it left me feeling like the people around me were in a hypnotized trance about the value of fitness, about the importance of taking this drug, but never taking that drug, about the idea that our food isn’t as nutritious as it used to be. You know, a lot of these things are very old human stories, slightly changed in every time in history and in our time in history, you know, changed just enough so they seem new and true—but it’s all temporal prejudice. If we could just get it through our heads that the future will see us the way we see the past, it really helps. I’ve heard from a lot of people who it helps, so it doesn’t help everybody, or rather, I don’t know what happened exactly with The Happiness Myth, but I guess I came out with it too fast after Doubt. But for me, that was a book that was, I guess my first intellectual-poeticism, a kind of feeling around for what’s going on. Like in the case of Thiness, a hundred years ago, all different sizes of women were allowed, it was just a matter of being an hourglass shape. Now, you can be shaped like a board, shaped like a boy, shaped anyhow you want, but we don’t want to see whalebones in the corset under your clothes, you can wear a loose T-shirt, but we want to see your bones. So we’ve internalized a lot of these kinds of strictures that we think we’ve freed ourselves from, and that kind of thinking is, as I say, it’s poetic, it’s not something you can prove right or wrong. You can certainly set up other examples to the point where I might rethink what I’m seeing, but The Happiness Myth is not so much how to be happy—though I do, there is a section on the most lasting, ancient and present wisdom about how to stay happy, things like “remember death, it makes you live.” It lets you live, if you’re hiding from it all the time you don’t live, and if you live, you care less about the dying thing. So, there were some specific things to say, ways to think about worrying and ways to not worry—things like That, in sort of the front of the book, where I say the one thing that a lot of reviewers sort of grabbed onto, but I don’t talk about it that much in the book, which is that there’s “good day happiness” there’s “good life happiness,” and there’s ecstacy. And you need a little bit of ecstacy in your life, but it doesn’t have to happen every year—you need to have moments of transcendence where you danced like a crazy person and you felt one with everybody—there has to be some of that kind of stuff in your life, but you know, I’ve heard from people who believe in God because 50 years ago at church camp, they had a feeling near a rock. These transcendent moments matter, but if you don’t want to deal with the parking, you don’t have to go to the rave every weekend. You don’t have to go do these things much, but a good life tends to have some. Good life happiness is often the opposite of good day happiness—to have a good day, you often have to do things that will add up to a good life, but that aren’t that much fun today. And so that was a piece that people did find attractive, the notion that you can forgive yourself, because you can’t serve all these masters on the same day. You won’t have a good week if that’s the week where you have an ecstatic experience, ‘cause you’re probably gonna feel lousy the next day, given that ecstatic experiences tend to be a little hard on the body, or travel, or whatever—I’m just trying to say that, that was something that was a piece that I felt like I sort of came up with, and that helped people think about happiness, but a lot of the book really was just saying, check if what you’re terribly worried about is something that is a longstanding goal of humanity or a real weird little thing of your moment. You know, I talk about “Fletcherizing” in the last century, this guy Fletcher decided that if we chewed our food, if we chewed every mouthful thirty-two times (I’m guessing, I don’t remember anymore), that that would lead to health. You know, there were cartoons about it in the paper all over Europe and America saying you can’t go to dinner parties anymore because everyone’s Fletcherizing, they’re all just chewing, and they have the Jameses, Henry and William, are both chewing! I mean, you can be very smart, but it feels good to take part in the things that that people around you are doing, and often it’s healthier even if it’s a stupid thing, to be doing something everyone else is doing—not indicting anyone for it, I’m just saying if you’re feeling like being normal and doing just the normal, good stuff is beyond you, check to see which of those things are transcendent problems that you really need to deal with, and which are just—you don’t like corsets? Well, you live in the wrong century, that’s the only problems. You don’t have a problem, you know what I mean? And so The Happiness Myth was mostly debunking a kind of acceptance that we do, and I had so much fun with that kind of thinking, you know, just to say wow, there was famine in every generation—certainly in Europe, there was famine in every generation until about—by 1850 we’d started to get the railroad tracks down, so in the past there’d been enough food on earth, they just couldn’t get the food to the starving people fast enough so that the food doesn’t rot and the people are still alive when you get there. So, it was before refrigeration, so the history of us as starving beings is so long and deep, the story of us with the wolf at the door, and in essentially a quarter of a century we turned into a people of great bounty. Many of us are living in countries where there’s certainly enough food—it’s not always the food you want to eat, but the food is everywhere and so abundant. I mean, we didn’t have supermarkets before, you went to a market there might be a board with two applies on it. It wasn’t even there to be purchased all the time. So the abundance of our supermarkets, it just seemed to me important to make the point that after millennia of worrying about being too thin, as soon as we got the food, we just kept on worrying. We just flipped it over and said, now we’re scared that the food, we’re having too much food. That kind of thinking, to sort of, just kind of shake everything a little bit and see how it looks—for me, it’s always what I find the most emancipatory. And so I offer it, and it works for people who think like me.

Chris: And you write about, in Happiness Myth, about people going to gatherings and community and things like that; I go to QED every year and that’s where I was first exposed to you, and Francis, my co-host, here enjoys Star Trek conventions, and you mentioned them specifically in the book.

Jennifer: The society that we live in right now broke down a lot of the small communities—family got more important and national government got more important. A hundred and fifty years ago, as many have argued, if you went up to a peasant in the fields of France and asked what country they were in, they wouldn’t know. The overall–they would know what county they were in, just as if you ask a person on the street today what planet we are away from the sun, to my surprise, they don’t know. But if they all had little buggies that flew into space, they would know. The government, the overall nation, became much more important, and the nuclear family as a place of love, meaning, comfort, became much more important and everything in the middle disappeared. Even the last century had those Elks Clubs, these sort of clubs for men after work, those have all disappeared; and there were ladies auxiliaries, which were how a lot of women had their socializing. So my tendency, my personal tendency is to hide—I will isolate if given a chance, especially when I’m writing well. I have two kids, they’ve just entered teenage-hood, and a husband and a dog, and I have a life, and so it’s not like I’m alone, but I can seal myself off from the rest of the world rather easily. And then when I nudge myself back into it, I realize that it feeds you in all these ways that I was missing, that I didn’t realize I was missing. But for me, the push—I have to make the effort to go be with people, and other people have to make the effort to spend some time alone. I have all sorts of techniques for keeping myself busy and interested, alone, and having this little family which right now, of course, young teenagers, they need you a lot—and so, that’s where I am right now. So I don’t want to sound like somebody who believes that being with people is always the way to go. I do think it is more healthy.

Chris: Something I struggle with is agoraphobia, and I sometimes can get so anxious I can’t leave my house, so…

Jennifer: Yeah, it feels like, it’s more like feeling judged, like do I look alright? Did anyone, did someone just look at me funny? and I’ll just feel like, oh, it’s easier to not go out. So for me, I do advise anybody who has the same tendency that I do, tendency to isolate, to practice, to just keep practicing, and to frame it in a lot of different ways. One of the ways I’m framing it lately for myself is the idea of practice: like if I feel very uncomfortable with something, why should I do it? Go practice, go see, go try—not that I am always able to do that, but when I am being social on a regular basis, even if that’s once a month, but especially if it’s more like once a week, yeah, I’m definitely better for it, I feel better. So I think, my feelings about concerts and conventions, they change a little bit over a lifetime. Before we went to recording, we were all talking about music, and that going to hear live music was always a major thing for me and, just felt so alive, that experience. When I can—I don’t do anything but sing, but when I can—or play the drums, you know I can’t really play the drums but I can bang on something—I find that kind of experience very, very satisfying and good. And yet again, like a lot of people, I’m not always able to do these things. When I got a little bit—I guess I aged out of listening, going to the kind of live music that I had been doing—since then, I guess, it’s always a little bit of an experiment. I did a lot of going to readings for a long time—that’s not quite the same, it’s a little bit attached to the world of work for me—but I guess it’s true, that that is what I continue to do that gets me into a social place and grounds me a little. I go to readings and lectures, so I meet people and I talk to them, but yeah, there’s something interesting for Americans and many people all over the world that sports gatherings take the place of a lot of religious behavior, even if they’re very religious, they may never have a chance to be shouting and upset and then shouting happy with a crowd of thousands—and that’s part of what the religious life gives some people.

Francis: I’ve also heard that sport events are one men are allowed to be emotional with each other—but I’ve also been thinking a lot lately about how social media has really in some ways alienated people from each other, it’s like we’re all connected in a way that—now I’m friends with people on Facebook that I haven’t seen in 30 years, in elementary school or something like that—but at the same time, it kinda creates this illusion that you are interacting with other people in a way that is satisfying.

Jennifer: I…stepped way back, for, whatever, I don’t know what it was, maybe five years, pretty much soon after it came out, and I get Facebook messages from nine to ten years back. But it really started to be something that everybody was on and doing, around eight or nine years back for me, and I did it like everyone else—pretty regularly, in and out of, you know, moods where I was posting every day, or every other day, or a couple times a day—now I’m pretty much off. I found that I scan Facebook and Twitter and Instagram at least every day, probably a few times—maybe not Twitter, Twitter I’ll check more infrequently—but probably every day I check these things to see what’s going on. I often get important news from a lot of different weird kinds of news, from just a quick scan. But overall, personally, it was harming my well-being more than it was doing me good. I’m frankly glad that it still exists and everybody else is on there, because then I can check in, and check my world, and I can click “Like” on a few things and then get out of there before I start to get—and I am not proud of this, but it is true—I start to get envious. A lot of the people that I’m Facebook friends with, because I’m a writer, a lot of people are writers or do-ers, or people writing about how happy they are, about each birthday, each holiday, each anniversary, each everything, and—I don’t think it’s good for my head. I shut it all off and the birds are singing outside. Yes, there’s also someone using a saw. I found that curating my world during the 2016 election, I simply ended, I blocked, I un-friended everybody—even the people I went to high school with—anybody who wanted to talk about this guy as worth a shot, I just said no. No, no, nope, no. And so I have the most radically left-wing atheist poet list of 5,000 friends on a rolling basis, and most of them I don’t know, but I have started Instragram in September. For the most part I just put silly pictures on there, or pictures of my art—I always have some sort of art project going, because when you’re working very cerebral ways and giving a lot of yourself in mothering—well, it’s just really nice to make something. It doesn’t have to be perfect, but just to make things. And so I make things—I don’t know, I probably sit down and do some kind of art at least once a week and sometimes every single night, for months on end, just because I can’t quite handle myself, and that’s what settles me, and that’s where I can be at peace, ‘cause I’m never competing when I’m making art, I’m not trying to…I mean, I do weird things with my art and sometimes I get in the newspaper for it and stuff, so it’s like I’m not showing the things. It’s not that my art’s so good that I get that sort of thing, it’s that I think of these weird things and carry them out and—yeah. Like, I’ve been painting rocks. I find rocks in New York City, I bring them home, I wash them, disinfect them, paint them bright colors of all sorts of different designs, and then polyurethane them and then put them back out on the street. I’ve been doing it for a bunch of years now, but I had a different weird project before this, all self assigned, and they give me some joy! And this one is a lot of fun, because the world is involved. Of course, they steal the rocks, but I just find bigger and and bigger rocks. People have caught on—anyway, I don’t know why I’m talking about it, but someone did write that up in the newspaper. So do I have some ego in it? Yes. But the reason that it calms me is because it’s not about ego. I’m giving it away, I don’t sign most of them. I like color, and I like how simple that is, and I’m sitting around with my kids just being with them, and I don’t care what we’re watching, and so I have a little project for myself—just do some art. And again, it’s this project has held my attention so much because I hear back from people, so it’s community-building even though I’m alone when I’m doing it. When I put them out, people come running up and give me hugs and stuff, because it—I don’t actually know why everyone likes it so much, but they do. Well, the kids, I do know there are kids, every time kids walk down the blocks where they are, they run and they’re counting them, and it’s just so—it’s beautiful. A woman came up to me and said, she showed me her phone, and she said “I want you to see this,”—it wasn’t her kid who wrote it, but she went to her kid’s school, and they had been asked to write what they could do to make the world a better place, and this kid wrote “I can paint rocks and put them out for my neighbors.” It was like, that was his charity act that he could think of, which must mean it gave him something to see these, you know. Yeah, that’s just the sort of thing that really gets me, makes me really happy, feel connected, but I’m not always in the crossfires, you know…anyway.

Francis: That is really beautiful. I’ll be looking out for them. Do you do them on the Lower East Side at all?

Jennifer: I haven’t, no, and I definitely have found that if I concentrate them on a few blocks, they get stolen much slower, because people see that there’s a project, it’s not just a pretty thing. So it’s mostly around the Bergen Street stop on the F train in Brooklyn. But once you’re there, you’ll see ‘em. I’ve done like four hundred and seventy-something, and those are only the ones I numbered! I don’t even number half of the ones I do. It’s been going on for about, I don’t know, four or five years.

Francis: Reverence for beauty I hear in your work, and sort of your philosophy of life—I was wondering if you could speak to that at all, about the meaning of beauty in your life, and maybe how it relates to society today.

Jennifer: As you raised earlier, I do care about beauty and truth together, though I don’t always know what the relationship is. But I think that the easiest, truest answer is that it is just what makes me feel engaged in life when things are hard, but in a different ways when things are great. I see beautiful things and I have an urge to understand them, interact with them, copy them, try to do them—I mean, it’s wonderful that I’m not a good enough artist that I can ever copy anything, it turns out different, you know? Totally different! I can’t make it—I guess I’ve never really tried, but I’m saying, it’s not that I’m great at what I’m doing, so it has to be that I just love color, stuff like that. But yeah, It’s when I’m struck by something that I get a feeling of something that just plain is transcendent. It is true that we are the sentient little node of the universe, and when we’re removed from all thought by beauty, and we just want to take part in it or support it or try to do it, that’s life sustaining for me. It just, it’s like love, it’s like when you’re doing a hard thing and your friend shows up—it just brightens and sweetens. But then there’s the deeper aspect of, what is meaning? You know, I believe that the atheist world sort of—and the religious world, looking back—and all saying, how can you have meaning without meaning coming from God, and I certainly believe that the only reason anybody would say that is that we just broke up with this character called “God” who we’d assigned the source of meaning to. It’s ridiculous. Right now I have a whole range of things that mean a lot to me, and so do you, and some of them are just about what we’re going to have for dinner, and some of them are deep and wide and generous and—these ways that we are feeling, to me says, we have more meaning than we can handle. We’re not in a meaning-deficit; we’re in a justice-deficit, we’re in an understanding-deficit, but I don’t think we’re in a meaning-deficit. I think we have as much meaning per person as we’ve ever had, and it’s just about understanding how that makes any sense. And for me, it always is hovering around truth and beauty, these aspects of human experience that are always just beyond us.

Francis: Not to put you on the spot, but do you have a poem you’d like read?

Jennifer: Yeah, sure. I have one by heart, I can give it to you—it’s nice and short. This is called “History,” which it’s one of the poems of mine that gets reproduced a lot, and it’s kind of funny because it draws on the Garden of Eden scene, without of course being in any way religious. So, History:

Even Eve
The only soul in all of time to never have to wait for love
Must have leaned some sleepless nights
Alone against the garden wall
And wailed
Cold, stupified, and wild
And wished to trade in all of Eden
To have but been a child

In fact
I gather that is why she left and fell from grace
That she might have a story of herself to tell
In some other place

Chris: Wow.

Jennifer: Thanks

Francis: Thank you.

Chris: The poem of yours I enjoyed the most was “funny ha ha,” from the book Funny, because it was so absurd and…

Jennifer: It’s hard to talk about poetry.

Chris: It is. I’m really struggling to find words for why I liked it so much.

Jennifer: Because the way that poetry can act out, even like the way the words are acting. They’re acting out a kind of exuberance. I think that poem sort of catches that—it’s not something I can just do, but just this feeling of, just being able to give it all away. That’s the one that starts…

Chris: “A horse walks in a bar..”

Jennifer: Oh, that’s a different one. That one’s “Funny ha ha”?

Chris: Yeah.

Jennifer: Oh. I thought it was a different one. I guess I was thinking of “funny strange.” All of the poems in the book have old jokes in them, except for the sonnets that introduce each—but there’s also “funny ha ha” and “funny strange” which are slight outlier for me, but the “horse walks into a bar, why the long face”—and this project was so interesting to me. I wrote one poem with an old joke in it, and I fell in love with it, and then I just started going—any time I heard an old joke, I would just twist it around a thousand different ways until I could see something human in there. And, you know, “a horse walks into a bar, why the long face”—it gets right to the fact that, to some degree, we just already are what we are. And you know, why do I have a long face? Sometimes because I am sad, and that’s why the long face—it’s like, it’s part of who we are. But you keep trying, and throughout the book it’s, all the jokes have that kind of, what I say in that final essay—if you slow down a joke, it becomes philosophy, and if you speed up philosophy, it becomes a joke. And that proved terribly true on many occasions.

Chris: OK. We always ask everyone the same final question, and that’s is there anything you’d like promote or plug, whether it’s yours or somebody else’s, or something you’d like to leave our listeners with?

Jennifer: I think maybe I’ll just give a shout-out for the poetry that’s coming out these days. It’s a very vibrant art now, after many years of being a little bit insular.

Chris: Well, what do you think about the relationship between Hip-hop as music culture which is sort of street poetry?

Jennifer: Yeah, it’s great. You know, there’s definitely times when I’m listening to something, I’m like “damn, that’s good.” Yeah, there’s lots of different kinds, of ways of looking at poetry. The thing is, the poetry that’s on the page, that’s the written word, is engaged in different kinds of jobs, than you can do when the art form is mostly meant to be listened to. But you know, there’s definite overlap, no question. There are poets in the music business, no question. You know, if I’m just giving a shout-out to poetry, I’m asked whether there’s music that fits into that category, I would say a small percentage, but absolutely. And again, I mean, Dylan got the Nobel Prize for a reason—we know his lines, they’re good lines. You know, on a personal basis, I certainly would stand under that flag—but I also, you know I listen to some music that I don’t love the words to, because, you know, it rocks.

Chris: Thank you so much for joining us.

Jennifer: Thank you so much. It really was a great conversation, I appreciate it.

—END

Making Better Episode 11 James O’Malley

Episode 11: James O’Malley Transcript

(music) Welcome to the Making Better Podcast, interviewing some of the world’s finest thinkers about a more optimistic future. Now, here are your hosts, Chris Hofstader and Dr. Francis DiDonato.

Chris: Hi, I’m Chris Hofstader

Francis: Hi, I’m Francis DiDonato

Chris: and this is Episode 11 of the Making Better Podcast, featuring journalist James O’Malley. James is a UK independent journalist, he’s published in many different UK newspapers, he runs the Pod Delusion podcast which is really excellent, we recommend you check it out. He’s also the founder of the TrumpsAlert Twitter feed, which tracks everything the Trump family posts online.

Francis: I think Mr. O’Malley is a good example of someone who’s trying to fill in those gaps in journalism that have occurred because of globalization of information as it’s become.

Chris: So with that said, let’s get on with the interview.
***

Chris: James O’Malley, welcome to Making Better!

James: Hiyah

Francis: Hi, this is Francis DiDonato, in the House!

Chris: So James, you’re really well known for doing a whole lot of different things with Twitter, and in fact you even had one of your tweets quoted by Steven Colbert…

James: [laughs] I remember that, yeah…

Chris: Why don’t we start with how you got to be who you are, and move on to TrumpsAlert and things like that.

James: Sure. So, my name’s James O’Malley, I’m a freelance technology and politics writer, I’ve been a freelance journalist for several years now. I was editor of Gizmodo UK, the sort of UK spinoff of big tech website Gizmodo, until last October [2018], but other than that I’ve written for a whole bunch of other publications, mostly in the UK so I don’t know how familiar I’ll be to listeners. Places like The Spectator, The Telegraph, The New Statesman; I did a Guardian piece; I’ve done a bunch of tech websites, Tech Radar, Engineering & Technology magazine, British Computer Magazine, loads of stuff like that, and that’s what I do professionally. Other than that, I waste a lot of my life on Twitter and I’ve built some bots and done some funny things there as well.

Chris: For users who might not know what a Twitter bot is, can you explain it, kind of fundamentally?

James: So basically, a Twitter bot is a Twitter account that is not run by a human being. All the tweets are posted by a bit of computing software. So, for instance, the bot I’ve built and the one that’s been most successful is a bot I built called “TrumpsAlert.” What this does, it monitors the Donald Trump family—so, Donald Trump himself, Don Jr., Eric Trump, Ivanka Trump, as well as KellyAnne Conway. And what I’ve written some code to do (it runs on a server I’ve got somewhere), every few minutes it checks to see if any of these people—these hugely important, influential people—have liked any new tweets, or if they’ve followed anyone new, or if they’ve unfollowed anyone. And if it does spot that one of these things has happened, it will then just send a tweet out automatically. So I guess that’s a sort of practical example of one thing a bot can do. But yeah, Twitter bots more generally do all sorts of interesting things. One of my favorite ones—I can’t remember the name of the account off the top of my head—but someone set up a sort of aeroplane scanner at Geneva airport, and they wrote some code which basically looks at all of the aeroplanes being detected by this scanner and compares it to a list of planes that are owned by dictators, and if it spots any dictators coming in to land in Geneva, it will then tweet out and say, look, this horrible dictator from this country has landed in Geneva, and it’s just an interesting way of keeping tabs on things that way as well.

Chris: With the evidence being pretty obvious that there was foreign manipulation of the US election in 2016, using a lot of these bots, how does the average man on the street be able to figure out whether or not it’s a legitimate post, or whether it’s something done robotically to try to manipulate things?

James: Yeah, I think this is a really sort of interesting and sort of fundamental tension with how Twitter, especially, as a platform worked. So basically the way Twitter works is, Twitter the company have Twitter the platform, and then they provide all of these tools that are open for anyone to sort of go and build their bots and access the Twitter data basically. There’s a million sort of legitimate reasons you might want to do it, say you’ve built an app that wants to use tweets, or say, like me, you build a bot that you want to post, so something like that. The trouble is, they found before the election, this can be easily abused. So we got Russian troll farms or whoever building bots which would then post fake news and spread misinformation and that sort of thing. And so the sort tension there is that Twitter sort of have to figure out a way to enable legitimate uses and useful things, which I think enhance the Twitter experience, even if it’s something as simple as a news website wanting to post links to its newest articles automatically or something like that, and then balancing that against making the product secure enough so that you can’t have people posting loads of nonsense tweets to try and swing an election. In terms of differentiating between the difference, I think there’s a sort of almost like a media literacy, as a society, as a culture, we need to get better at. I think young people are a lot better at this than older people are. In the old days, it used to be that you’d get a newspaper and you could judge whether the information contained within it was credible or not based upon the reputation and the prestige of the newspaper. Well obviously, back then because printing newspapers was hard to do, and you had to be well-resourced to do it, if you work by the heuristic that if you do a newspaper, surely it’s had someone who’s gone through it and checked it and has done the work to make sure this is true, because they wouldn’t want to print any false information. With Twitter, because it’s so easy to post information, whether through a bot or through an individual, that heuristic no longer works when we have to have a different way of understanding information and processing it in order to make judgements. And I think young people are a lot better at that, because we were growing up with the internet and because we’re used to seeing a million different contradictory sources and not necessarily being clear where the provenance of a piece of information is, and that sort of thing. I think ultimately, the way to do it is—it’s not going to be solved by machine, I don’t think you could write a piece of code, I don’t think Twitter or Facebook or whoever could write a bit of code that says, “only favor or publish or share this verified, correct information,” because of a scale problem in doing that. So ultimately it’s going to have to come down to us as a society and a culture learning how to do it, asking the right questions. So the sort of thing I always do is, whenever I see a tweet or a claim printed somewhere—especially when it sounds too good to be true—so, I’m a really passionate “Remainer” in the Brexit debate here in Britain, so whenever I see a tweet or a bit of news that someone said, “oh it turns out that the Leave side have done something really awful and evil”—but rather than hit that “retweet” button, because it’s my team that win if that information gets out there, I always take a step back and think, well how do we know that? Who is saying that? Where is that information coming from? And just sort of taking a brief moment to step back and just think through logically how something like that can happen. And that’s something that we need to think more, work harder to do, I think.

Francis: In our country, the corporate media had been accused of intentionally dumbing down this country. And I guess with George W Bush we thought that it couldn’t be taken any further, but I think with Trump’s tweets its—almost like a cartoon, like when he tweets it needs a bubble and a cartoon character of him, because it’s just that idiotic and simplistic a lot of the time. But he manages to circumvent the media, and there’s an attempt by social media to replace journalism, but I don’t see it working, and as you, as a journalist—I would be curious to know what you think of the state of journalism and how social media has kind of taken over as a source of information to people.

James: I feel very conflicted about it, because there’s sort of two ways you can look at it. Because on one hand, we do have all of the problems that we’ve identified today, like you’ve just outlined. I think Donald Trump presents a almost unique problem, in that anything he says is intrinsically newsworthy, even if he posts any old nonsense, the fact that he’s saying that as President of the United States makes it something that journalists should cover and report. And so that is a unique challenge there. I think—the counterargument, though, is that if you imagine the way journalism was years ago, I don’t know if there was ever sort of a “golden age” of—I know we think of Woodward and Bernstein and all that sort of thing—but if you look more broadly at the power structures in society and in journalism back in the day, as it were, it was very different in a negative way than it is now. I mean, I’ve only got a career in journalism, to use my own personal story, because of Twitter and because of social media and because of blogging and getting into it that way, and sort of being able to use that as a way to accelerate my content out there and get my name out there and network, and sort of get my way into the journalism industry. If I’d tried to do this before the dawn of social media, certainly before the dawn of the internet, these doors would have been much more closed to me because I’m not from an especially privileged background, I’m not from a particularly disadvantaged background, I guess—my parents are sort of,…I went to a state school in a small town. The problem with journalism is, even today, it’s a very, very middle-class occupation, and I mean that in the British sense of it being, essentially high class. It’s all people who went to private school, who are well-connected, whose dad who also works in journalism and got them a job where they could work for six months for free as an internship to get in there and that sort of thing. I never had those sorts of connections. If you imagine how journalism was even more like that back in the old days, with fewer routes for people to see in, then that also sculpts the way that we see the world through journalism and the sort of reporting that people would see as relevant. I mean, you know, the really obvious examples of this are all the social progress we now, all the reporting we about the importance of even—I don’t want to say trivial, that’s the word I’m looking for, but even stuff like why it’s important to have female superheroes or even something like that—if the journalism establishment was the same as it was 50 years ago, that would obviously never have been part of the conversation, because of the people involved in creating that content in the first place. So to answer your question, and sorry I’m rambling on a bit, is there’s not one journalism. It’s hard to sort of go, it’s all good or it’s all bad. There are people doing some really good things, especially in new formats and so on, there are people doing really bad things. For every person writing an amazing ten thousand words New Yorker piece going into immense detail about the subject and really taking it apart and doing that, you’ve got people putting out nonsense as well.

Francis: What are your sources of good information?

James: Because I spend most of my life on Twitter, there’s not like, one publication or one outlet I’d point to as where I read as an authoritative source. I tend to look at individual journalists, and their records, especially. Again, because Twitter has sort of changed the landscape of how it works, you can now see there’s various publications where you know if it comes from one writer from that magazine or that publication, that’s a credible, well-sourced story because from another you sort of understand the biases of it, or where that person could be coming from, and that’s really granular detail, which is probably far beyond someone who’s not a complete nerd about this thing as I am, but it’s more of the thought of the methodology of understanding how the information might have come about, why that person would have obtained that information, and then just asking some basic logical questions about whether it’s true or not. And then maintaining a skepticism until you know about it rather than just going out there, is the best way to approach things. I don’t think you can go, oh, if it’s in The Economist it’s true, or if it’s in the Guardian it’s true, or whatever else, or if it’s in the Daily Mail it’s false. That’s sort of a really reductive way of looking at it, because all that lets out their good points and bad points and blind spots and whatnot.

Chris: How much do you know about the algorithms used by Facebook and Youtube and whatnot to decide what to show you next? Cause if you start with a completely clean account and go on Youtube and search on “US House of Representatives” about eight clicks later, if you just follow the “up next” you’re on a flat-earther website.

James: This is ultimately the problem with algorithms, in that they’re black boxes which nobody knows exactly how they work. You could say, oh well one solution to this could be, we could pass a law that says all algorithms must be transparent. But the problem is, the algorithms, they’re the secret sauce as what makes these products and these companies successful. Google wouldn’t want to tell you how their search algorithm works, Facebook doesn’t want to tell you how their news feed algorithm works, for good reason, because that’s their source of competitive advantage. Because they know that, why having their algorithm behave as it does, that ultimately benefits them as a company, and our [enya?] and benefits us as consumers to have these companies providing content that we like, I think, to a certain extent. Youtube, I think, is a particularly fascinating example, and the best theory I’ve heard on the Youtube algorithm, as to how it works—it’s all driven by machine learning now rather than a human level of looking at view counts or whatever. My understanding is, and I could be talking completely nonsense—so again, this is a good checklist, is a good opportunity to sort of review the source you had the information from and consider whether it’s nonsense or not—but what I’ve heard or what I read somewhere, and again I do recommend fact-checking me on this, is that Google basically said to its machine learning algorithms, “we need you to increase YouTube watch time. So, do whatever you can with users to increase watch time.” This sort of frame. So Youtube would then, because millions and millions of people go on that, is conducting thousands of mini-experiments every second, so if you go on there and you watch a video to the end, that’s really good, because then [*] that’s good for watch time. If you clicked for every suggest comes up next, is the next video to watch and then you watch it, that’s a really good example of that, whatever video comes up second, is clearly one that people want to watch, and that would then boost it up in the recommendations of everyone else. So it’s almost like a feedback, it’s literally a feedback loop, isn’t it, of recommendations that way. And so that’s why you get the sort of, you know, you can go down the YouTube rabbit hole, start with something sane and end with somewhere crazy. One of the reasons they discovered this was because more extreme views are more provocative, so more people are more likely to click on it than something middle-of-the-road. So, you start by saying, you start with…something in the center or something fairly moderate, but then you see someone…let’s say, you watch a video about the immigration debate, or whatever. Then you see next video suggested as “Idiot Daily Mail columnist says that we should have a points-based immigration system.” I think that’s a terrible idea, I disagree with that, but ultimately that’s a reasonable sort of view someone can have. So you click on that, and you go, “oh look there’s idiot Daily Mail columnist expressing that terrible opinion.” But then at the end of that you see “YouTuber who nobody’s heard of who has an avatar like an ancient Egyptian symbol or something says that immigrants should be banned” and you click on that, and you think “what, could he really believe that?” and then, you know, ten clicks later, because you…it’s a psychological thing, isn’t it, you end up watch flat earth videos and think “ how did I get here.”

Francis: Is that called “click bait”?

James: I think click bait’s a weird phrase, because it became a bit like how “fake news” was originally a descriptive term for literally falsified news stories that were published in order to get advertising revenue, and then it was appropriated by, well, Trump along with everyone else, just to mean “story I don’t like.” In the same way, I think “click bait” is a word which is basically, you never hear it said in a positive way, because it only ever means “thing I don’t really like”…As a journalist, I’ve had tons of stories I’ve published that people have just gone, “oh, what you’re doing writing this clickbait? Oh, clickbait!” Whereas if it’s a story people like, nobody ever goes “oh that piece you wrote, which was really good, yeah total click bait.” I don’t think there’s anything necessarily intrinsically wrong with the concept of click bait. If you’re writing an article, you want people to like i. The problem is when, you know, the headline or whatever distorts the story out of all recognition or you start bullshitting in order to get people to click on it. That’s not click bait, that’s just lies. And click bait isn’t necessarily a new thing with the internet, I mean, newspaper headlines—I don’t know about in America, but in Britain, tabloid headlines for 50 years have been essentially clickbait, they’re all trying to get you to buy the paper, it’s just when things are published on the internet, so…I think click bait can be good.

Chris: One of our previous guests was Richard Stallman, who you probably know of at least through the Free Software world, and he was talking about this social-credit system in China. I have to admit, it’s not something I know much about, but you’ve been writing about it lately, so if you can give us an intro to it?

James: Yeah, sure. So, I’ll go into it with an anecdote. So I went to China last October [2018], just on holiday, and we took the train from Beijing to Shanghai, and when you’re on the train what happens is, you know when you get on a train usually it says “this is the train to (destination) and we’ll be stopping at X, Y and Z, and it did all that. And it was like, this is a train to Shanghai, stopping at the various intervening cities; and then the announcement came on and said “Please respect the rules that are on the train (I’m paraphrasing, can’t remember the exact thing, but it said) Please respect the rules on the train, if you don’t obey them, it could harm your social credit score.” And what this is, it’s a reference to a number of different systems that are being trialled across China, the sort of popular conception of it is that everyone in China will be given a score, a number, hanging above their heads virtually, which their behavior can impact. So the idea is, you do something good, you earn some extra credits, you do something bad, you lose credits, and then the number of credits you have can affect your ability to function in China and access services and so on, and may even lead to you being publicly shamed. The reality is, it’s slightly more complex. So basically, social credit is not a unified system or idea yet, there’s loads of different trials that loosely fall under the social credit example. So, different cities are trying different things, and some of them are just sort of crude blacklists of people; so, if you don’t pay your court fine, you end up on a blacklist which, in terms of the sort of social credit system, and then being on the blacklist might mean you’re not allowed to catch a high speed train, and you can only catch the low-speed train. Or, you can’t catch a plane, you’ve got to get the bus, and stuff like that. So there’s sort of systems that are involved in local government and that sort of thing, and one of my favorite ones—favorite in a sort of perverse “oh this is weird and scary” sort of way—is, I think it was Shenzen (again, Google this, don’t trust me blathering on about this), where they were punishing jaywalking. So if you crossed the road when the green man isn’t on display, it would use facial recognition cameras to identify you, and then would send you a fine automatically. Anyone who was detected by this system would then be publicly shamed by having their face displayed on the video billboard by the sides of the road, and they were supposed to incentivize good behavior. But again, that’s only sort of one system that’s being trialled in one place. The other technology which is being covered under this sort of social credits umbrella is a system called “sesame credit.” (I think it’s called Sesame credit), Basically it’s run by Ali Baba, which is like the Chinese equivalent of Amazon and EBay all rolled into one company, and there it was basically trying to create a scoring system to prove your credibility. The big problem with China is, not many people have bank accounts. And this ultimately is what underlies a lot of the motivations to create a social credit system. I think something like 20% of people have bank accounts, so if you want to have people interacting with digital services or even just government services, or you know, just doing a business transaction, you need a sort of another way to figure out if someone’s credible or not, because you can’t just run a credit check or something like that. And the idea is that, draws on other things like behavior to prove your reputable. This Sesame credit system, which is linked up to Ali Baba, does this sort of thing as well—so it looks at your purchase history and sort of judges your creditworthiness but also uses a number of other factors. So, for example, if you’ve got a number of verified friends on the services who have also proved their worthiness, that inherently improves your worthiness, because it suggests you’re not like a spam account or a scammer if you’ve got loads of credible friends. And there’s various other factors it can roll into this, and then once you get your score, this can unlock other different services and privileges whether it be taking out a loan—there was one, I think there was a trial where you could unlock basically a free umbrella when you’re leaving the subway station, so if it’s raining and you’ve got a sufficiently high social credit score, you can pick up an umbrella for free. Cause it can prove your worthiness or your legitimacy, and the other big link-up is with, it’s called Mo-bike, the kind of bicycles you hire using an app. Basically, instead of having to pay a deposit, because you’ve got a sufficiently high social credit score, you can take it out without needing to prove yourself or put any money down for it, you can rent bikes that way. This is where we are at the moment, and there’s all these different trials being trialled in all of these different cities, different rules all over the place. One city is punishing misbehavior—a misbehaving dog, and your’e not keeping it on leash or whatever, you’ll get punished for that, all sorts of different behaviors. So the big fear is, and the reason this has sort of become hyped in the West—and I think it is quite pernicious—but obviously, the theory is, and the government has basically said as much, they want to sort of create a national, unified, social credit system in the next few years so that any arm of the Chinese government would essentially be able to check your social credit. Obviously, in a totalitarian society like China, where you’re…it’s very easy to imagine how something could be abused. If you’re seen at a protest holding a sign, that’s going to be very bad for your social credit score. If you do something else the Party don’t like, that could hurt your score and hurt you that way, and then prevent you from catching a train or being able to work or something like that. And it is a very blunt way of aligning every incentive in your life, conceivably, with the incentives the government want to promote.

Chris: Did you see the Black Mirror episode about that?

James: No, I haven’t seen it, the Black Mirror, but I’ve had literally thousands of people tweeting me, suggesting I watch it, and I still haven’t got round to it.

Chris: James, we’ve had a number of other skeptics on the podcast, and you and I first met at the QED conference and your former podcast, Pod Delusion, won a couple of Occam Awards—we’ve had Michael Marshall on, we’ve had Haley Stevens on, Jennifer Michael Hecht, and now we have you, so four people I’ve met at QED have been on the podcast.

James: Excellent. Big fan of Marsh and Haley, I’m afraid I don’t know the other person, but Marsh and Haley are both excellent.

Chris: QED conference on science and scientific skepticism that goes on every year in Manchester, England—James, maybe you want to speak a bit to skepticism as a concept?

James: Back in 2009, I started a podcast called “the Pod Delusion,” punning on the title of Richard Dawkins’ The God Delusioin, and the idea was that it was a magazine show that would cover a wide range of topics. Basically I engineered it so I could talk about whatever I wanted every week, and it was loosely a sort of unifying philosophy behind it was a kind of skeptical, rationalist point of view, so taking a scientific world view and very much much existing in the skeptics movement as it was then. It went on until 2014, and the format of the show was in [tooking] contributions recorded by literally hundreds of other people, and I was the sort of presenter figure linking together all of these different segments that people had produced. And it was really good fun, I really miss making…Chris did a few different segments for us. I like to think at a certain point it was sort of like the house magazine of the UK skeptics scene, for a little while, because it got a fairly decent listenership and it was covering all of the different skeptics events going on, so Skeptics in the Pub, QED, and so on. And also the sort of adjacent movements, so like humanism and not science movement but, you know, professional science promotion type things, all that sort of good stuff there. I’m still a skeptic, since then I certainly haven’t changed my views on many of the core—using the world “beliefs” in skepticism is a very odd thing to do—but I certainly haven’t changed my views on, for example, the existence of God or the usefulness of the scientific method or how we should take a naturalistic world view. No, I think as a movement I think it’s faded away, but I always think back to that sort of time, around 2010, 2011, when skepticism seemed to become a really tangible big deal, in that it was having sort of policy victories, it was having cultural victories, and there seemed to be a sort of movement of people sort of coalescing around the idea of being skeptic, and it became a label that people would organize around. I always think it’s a bit like Britpop. I don’t know if you remember Britpop, this was sort of a cultural movement in the mid-90s, it was in Britain, I don’t know how it was perceived in North America, but basically you had bands like Oasis and Blur writing the soundtrack to it—but it wasn’t just the music, it was about the broader culture. So you had Euro 96 big football tournament on the television with an England team that were performing really well, you had Tony Blair on the cusp of entering 10 Downing Street, ending Tory rule and bringing back some optimism and hope, as it was then, as weird as that is to imagine now with Tony Blair. And so it was sort of a cultural coalescence around Britpop as a thing. I think skepticism’s much the same, because you had the God Delusion being published, bringing lots more people into the movement, you had people criticizing the likes of alternative medicine, you had humanists, you had scientists all working together around the idea of taking evidence based approach to things. I think now, it has changed. I don’t think skepticism is necessarily a label I would choose to align myself with, in that, just because of the connotations attached to it…that perhaps weren’t back a few years ago, and..as a sort of organizing principle, as a sort of, almost like, as a word people organize around, I don’t think it’s got quite the same potency as it once had, because obviously in combination, we’ve seen the skeptics movement itself sort of splinter over various issues around social justice and so on. We’ve seen half the American Skeptics become weird libertarians, and then obviously, not unlinked to that, is actually all of politics going to hell? Everything we’ve seen with Trump and Brexit and the rise of sort of anti-pluralist ideas and the rise of totalist sort of ideologies once again—so to answer your question, again I’ve gone on for a very long-winded answer, my views are still essentially underlined by the same principles, but I think as an organizing moment…

Chris: The word “skeptic” is a hard word to work with, because flat earthers call themselves “skeptics,” climate deniers call themselves “skeptics”…I think Richard Dawkins suggested we call ourselves “brights,” I didn’t like that one…

James: This is the problem, there’s no sort of perfect word, I mean we have the sort of challenge now. I’m a trustee of a charity called Conway Hall Ethical Society, based in central London, which again, is sort of tangentially linked to all of the skeptics and skeptics movement and stuff, it’s where, it’s basically a atheist church from the 17 and 1800s. But the problem we have there, and again I’m speaking entirely with own personal views here, not on behalf of the organization or anything like that, is what are we organizing around? And you look at all the old alternative words, so can you be a skeptic? Well, yeah but there’s obviously negative connotations with climate change deniers and like all of that. Freethinker, that’s a nice word, I really like “free thinkers,” the Victorian free thinkers, that’s a really great tradition to try and align ourselves with, but then you get alt-right nutters calling themselves freethinkers, which is like, an association you definitely don’t want. And then you think, well, what about humanists? But then someone inevitably goes, but that wouldn’t care about animal rights.” What about religious people who believe in a scientific world view? For …deists or something like that, so there’s never going to be a perfect word I don’t think.

Francis: Part of the impetus of this show was to re-imagine all these terms, because to talk about capitalism, communism, all that stuff right now, seems to be very unproductive. You could take someone who is like a really, really wonderful, altruistic person, put them in a capitalist society, and they’re going to behave differently than someone who is a totally narcissistic sociopathic creep like Trump, and put him in a capitalist society. So, it’s like we got to move beyond that and figure out how to make things work in an optimal way for the most amount of people.

James: I think writing off the concept of socialism or capitalism wholesale is quite a tricky thing to do. I often think back to something the writer Nick Cohen wrote, the book called What’s Left—he published this book in about 2005—but the line that for some reason sticks in my head is, he said that maybe utopia won’t look particularly different to how it looks now. And the trouble with saying something like that is that you obviously then, there’s the obvious rebuttal of, “but what about x, y and z terrible things in the world” which are going on which you can’t obviously deny. But I think the value in thinking something like that is, maybe we don’t need a radical ideological project to completely reconfigure society. Maybe we don’t need Soviet Communism, that was an enormous experiment that had disastrous consequences. If you look at neoliberalism, whatever the maximal extension of capitalism will be, that is also ultimately a sort of grand ideological project which we’re still experiencing the consequences of. My sort of increasingly boring opinion—and I used to think I was fairly left-wing, or very left-wing, and then Jeremy Corbyn happened here in Britain. But my sort of more boring center-left opinion now is, well maybe we should look at what we’ve got, what institutions we’ve go, especially when you look at the landscape of Trump and Brexit tearing down all of these liberal institutions we’ve got. Maybe we should appreciate there’s been quite a lot of work over the past several centuries establishing these various norms that we now take for granted, like that freedom of speech can be a thing, and globalism and that sort of thing. And so maybe we should think more about boring social democratic tweaking of the system we’ve got. I mean, my favorite presidential candidate, to put this into more context, is unsurprisingly, Elizabeth Warren, because she’s again talking about sort of structural reforms. She’s not a timid centrist technocrat trying to turn the knobs a little tiny bit, she wants big structural reforms, but she’s putting detail in there and putting it in a way that she’s actually outlining a program of reform and then the outcomes that she would expect to see from those reforms, in a relatively technocratic way, which seems sort of realistic and appealing. Whereas if you look at someone like Bernie Sanders or Trump or Corbyn or Bolsonaro or whoever who are just saying, tear up the whole thing, and it will better somehow. That just seems like a fairly ill-fated approach. I think really boring things that we’re eventually going to learn, and maybe I am just getting more centrist in my old age, is that ultimately we’re going to miss a lot of the institutions that we’ve got when they’re gone.

Chris: I’m also supporting Elizabeth Warren, for primarily the same reasons. I mean, she’s…speaks so specifically to what she will do, whereas a guy like Bernie Sanders says, you know, “we’ll have free college education for all and I’ll tell you how we’ll pay for it after I’m elected.”

James: I don’t mind Bernie Sanders…I mean, as anyone who’s read my Twitter will understand, I really dislike Jeremy Corbyn, and obviously he’s often bracketed with Bernie Sanders because they’re sort of radical leftists relative to the presupposed political settlements where they are. But I think they’re very different people, in that while Bernie Sanders, he does use a lot of radical language, you know, he literally talks of “political revolution,” he’s still more moderated and still more measured and still uses a lot of the same axioms that we expect to see in a sort of stable political system. So, this is a sort of random example, but I think on various foreign policy things, I’m pretty sure like Iran or something like that, Bernie Sanders wouldn’t be too far away from what Elizabeth Warren would say. He’s not going to say, let’s do a war or he’s not going to say, well let’s be best friends with Iran, or something like that, whereas you look at someone like Jeremy Corbyn—he’s from a much more radical tradition, from a very different political tradition where, you know, he doesn’t seem to have any problems buddying up with autocrats and dictators as long as they profess to be left-wing, which is why I’m sort of a Corbyn skeptic, to say the least. But yeah, the differences and the reason I massively prefer Elizabeth Warren is because obviously, she comes across as someone who’s done the reading. Bernie Sanders is very much, like you say, we’ll sort it all out, we’ll worry about the details later, but we’ll do something; whereas Elizabeth Warren, from the programs she’s laying down, I mean I don’t think all her ideas are perfect, I know the big one was breaking up the tech companies—I think emotionally, that’s a very appealing thing. I’m not entirely sure whether her stated policies will actually deliver the supposed outcomes she wants. But the fact that she’s speaking about it, and the fact that she’s proposing actually plausible things that could be done, I think that’s sort of refreshing and detailed. But I would say that, ‘cause I’m a very nerdy man [laughs] who likes detail and likes that sort of thing rather than just brash sloganeering.

Francis: The defense budget is just so huge, just imagine what that would cover. Student loans would be nothing, that would be like the cost of probably a few percent of the defense budget.

James: I’ll tell you the weird thing I find—maybe as Americans, or North Americans you can shine more light on it—is that Bernie Sanders calls himself a socialist, Elizabeth Warren says she’s a capitalist, but functionally there isn’t that much difference in the sort of outcomes they want. It’s so weird that Bernie Sanders is sort of framed as…I mean I’m pretty sure he doesn’t want Soviet-style socialism or a sort of extreme form of socialism, I’m pretty sure what he wants is basically Social Democracy, unless I’m radically mistaken, in the same way that’s more in the direction of what Elizabeth Warren wants, which is very different from what I think a lot of people who have Cameron Picknell avatars on Twitter think Bernie Sanders stands for. Or maybe I’ve got him wrong, maybe he is much more radical than I give him credit for. The one phrase I think is incredibly smart, and I apologize if this is a bit tangential, is something Mayor Pete said, and obviously he’s more of a centrist candidate than many of the others—the phrase he came up with, someone said like “are you a democratic socialist?” and he said, “no, I’m a democratic capitalist.” And I just think whoever becomes the final nominee, we should appropriate that phrase, whether it’s Elizabeth Warren or Bernie Sanders or whatever, because surely that solves the sort of linguistic challenge of selling socialism, social democracy, moving the the left economically, with Americans who may think, “oh no, but we’re capitalists, and we want to be capitalists” and all this sort of thing.

Chris: I’d like to go back to the notion of post-scarcity and how either capitalism or socialism can handle—what if in 30 years we have 80% unemployment?

James: Yeah, I can’t claim to have thought in particular depth about this, but I think that if we assume that post-scarcity is a thing that’s gonna happen, or certainly we’re going to get to a point where there is a lot of technological unemployment, the solution isn’t to go down the Trump route of “bring back manufacturing” by what seems to be the President calling in personal favors from executives to keep factories in Ohio open, or something like that. The solution is to look to ideas like Universal Basic Income. I’m sure there’s critiques of that that I’ve not read in depth, but in principle that seems like an appealing idea. But also, I think there’s a lot more that could be done if society, certainly American society, and indeed British society, were to take more of a social democratic turn. You could offer retraining and accessible education throughout someone’s life so they can retrain and so that seems like a much smarter solution to this problem.

Chris: I mean, as automation takes over people’s jobs, I mean…

James: This is why you need UBI…

Chris: My sister’s husband was a mortgage broker, and he’s been replaced by an app.

James: And the other reform we’re going to need, and this is presumably why nobody really wants to talk about it, is because at the moment most taxation is income-tax based, you know, taking a proportion of your income that you get every month, whereas instead if you had a wealth tax, or taxed the super-rich more, you could then have more to redistribute. I mean, the really startling thing—I’m going to generally assume that the sums were done correctly—but I think it was Elizabeth Warren’s student loan program, you know she wanted to abolish all student loans. The maths on that, she said it pays for that, and then again I can’t remember the exact detail, but it was by adding a wealth tax or increasing the taxes on the top, by a sort of minute amount, and then you’d just wipe out all student debt because things are that massively imbalanced. Which is just crazy, considering the size of the figures we’re talking about, but ultimately it’s going to be about figuring out what the taxable thing is in post-scarcity society—whether it’s wealth, whether it’s, there’s been talks about robot taxes—sounds ominous to me, because surely while robots is a good thing, we’re going to have move away from just straight up income tax, I guess.

Chris: The way budgeting and money is spent in the United States means that the Congress will often pass military spending bills that the military didn’t even ask for, because the weapon will be built, or the weapon system will be built in their district and it means 2,000 jobs or something like that. They’ll insist—one thing that’s not even military that’s kind of interesting is NASA’s Orion rocket project. It cost $20 billion for the whole project, and then it’s gonna $2 billion for a non-replaceable rocket every time we send it up. Meanwhile, we could be using a Falcon Heavy for $100 million per use, and it’s reusable. A group of congressmen called the Alabama mafia, who all have huge space and defense construction going on in their districts, are all insisting on this money to keep a bunch of people employed on a boondoggle.

James: Which is insane, isn’t it? So at the risk of defending the military-industrial complex, which is not something I expected to do this evening, I think the thing to think about—and don’t get me wrong, I think there is absolutely, clearly going to be thousands of ways the defense budget could be better spent or optimized and so on—I think the extra consideration needs to be that basically American power, for better or for worse, does underpin the existing world order. That involves not just, that’s not all just Iraq wars or whatever, that’s literally protecting ships which are delivering containers going around the Persian Gulf or going through the straits of Malacca, and just sort of maintaining, basically, the base level preconditions that we are now used to, that have basically enabled our entire sort of post World War II lifestyle and affluence as a society. So, I think you need to be very careful. It pains me to say this, as someone who does listen to a lot of punk music and [laughs] is on the left, but I think just saying we should get rid of all defense spending, or we should do something dramatic there, you do need to think about the wider implications. It’s a bit in the same way that Brexiteers in Britain think we can leave the EU and everything will be fine, forgetting all of the sort of boring, foundational stuff the EU provides to the British economy. In the same way, America is almost providing that sort of foundational layer to the existing world order. Maybe there’s a better world order, maybe we can change things so that the world is organized in a different way, and maybe that could be a good thing. But ultimately, it is at the moment underwritten by American power. So if that goes away, we need to actually consider what changes or what replaces that.

Chris: OK, what about artificial intelligence? I heard a woman on the BBC refer to the US AI giants as the “G-mafia,” standing for Google, Microsoft, Apple, Facebook, IBM and Amazon, and how they are growing both economically, but also they have intelligence power greater than most nation-states.

James: It’s really funny, I’m sort of quite pleased that these sort of, the power of the big tech companies has come into focus over the last few years, because this is something I’ve been banging on about for years. Like, I was writing about this in 2012, 2013, and I wasn’t prominent enough to have people scold me and write it off or whatever, I was just writing blogs going out there that were being read by very few people. I was basically, again at the risk of self-aggrandizing, I was making sort of a similar point to what everywhere is almost a normal part of the conversation now about how these companies need greater regulation, we need to bigger conversations about what their power means because they are different to a lot of other companies. Actually it’s Paul Mason, the left-wing journalist, who wrote a book, Post Capitalism, which made this point. If you look at all of the tech companies, like Google, like Amazon or whoever, their business models, their products, their technology, it tends towards a situation of natural monopoly in that Google, you can’t beat Google because Google has the amount of data Google has, and every search you do in Google makes Google better. In the same way, Amazon can’t be beaten because everything Amazon does makes Amazon better, and this is all powered by AI, because we’re all training the AI of these companies. So they’re sort of entrenched in the system now, they’re almost too big to fail, like the banks were.

Chris: Richard Stallman likes to say that with Facebook, you’re not a “user” you’re a “use-d”…

James: I think that’s broadly true. But what should we do about them? And there isn’t a really easy answer, because—I mentioned Elizabeth Warren’s proposals earlier to sort of break up the tech giants, but even then, that’s not a particularly satisfying answer, because ultimately…so say you forced Facebook to, you tried to break it up into Instagram and WhatsApp are separate companies again. Which sounds like a sort of do-able thing, in the abstract, because they used to be separate companies, surely they can be separate companies again. But then you look at how Facebook have integrated the two companies, and Facebook, Instagram messaging, and Facebook Messenger and WhatsApp, they’re all running off the same back end, the same messaging service is now powering all three, it’s just like three different logos because that is the sort of legacy brands that were in use. So, how would you separate out that, considering it’s basically copy and paste? I hope not the same files running these different systems and the same backends, and even if you did sort of save, segregate out Instagram from Facebook or something like that, you’ve then got the problem of, well, what’s to stop Facebook, which still has 2 billion users, just creating a new Instagram knockoff and stealing all of Instagram’s users, like we saw with—say, Facebook would basically manage to….well, not necessarily destroy, but neuter the threat of Snapchat. There was a while where it looked like Snapchat could claim some really big market share against Facebook, but then Facebook basically ripped off all of Snapchat’s best features, put them into Instagram, and now Instagram’s store is, and why Instagram filters, do the job of Snapchat and Snapchat’s user base have dropped off completely. So even without buying the company, they’ve beaten it. I don’t know what the easy way to sort of stop them, or to regulate or neuter them is…

Chris: We had the anti-trust lawsuits against Microsoft, and Microsoft was put under a ton of restrictions and moved into the AI business and now they’re one of the giants there.

James: This is the thing, and Microsoft are like the biggest company in the world, depending on the day of the week, depending on the market cap, but nobody really cares because they’re not at the forefront of people’s minds any more, because they’re just doing boring, boring business stuff, and doing enterprise software, ultimately, and then have an XBox on the side for some reason—nobody really worries about them, yet often they are the largest company in the world.

Chris: And like in the old days, they’re working very closely with IBM again—largely, Microsoft has a compiler for the IBM quantum computer.

Francis: I think a lot of what’s going wrong on this planet right now, especially with regards to global warming and that sort of thing, is just simply greed. And you know we all, I think, recognize that after a certain point, greed is a bad thing, and I was wondering if you had any thoughts about how to deal with greed in our society?

James: I think a lot of the problem is in terms of—I agree, in the abstract, we should regulate Facebook, Amazon, Google and Apple more. But then, how you actually regulate it and how you would go about writing a rule to manage it, is a much more difficult question. Because even those four companies, if you try to think about, well, what rule can we…say you want to write a rule that no company should have a big market share in search, or something like that, then that punishes Google but not the others. Or if you say, even the big four companies, right? They’ve got very different business models. We all think if you say “big tech” that has a colloquial meaning, everyone knows the companies we’re talking about when we use the words “big tech,” but they’re very different companies. Where are they actually competing? Because they’re all competing with each other, but in such different ways and to such different ends. If I was a government regulator trying to draw a line and saying, right, this is the legal line in the sand, we’ll restrict your behavior in this way—I would find that almost impossibly complicated. And like the really good example is…so sorry if I keep going back to Elizabeth Warren, but she’s talking about detailed proposals. One of the things she said is that one rule she would draw is that companies shouldn’t be able to, if they operate a market, they shouldn’t be able to sell their own products on that market. So Amazon can have a market of sellers that they’re taking to people being the market place, then they can’t have Amazon basics, which are like, you know, their own brand. Various household things they just sell on with an Amazon label. Or, you can’t have Amazon publishing its own books through Kindle on the Kindle store or something like that. And that sounds like a good idea, but then you think, what about the Apple app store? Because Apple both operate a market there, and then also control what goes on the market through the app store, and it rules and so on, an often writes rules to rule out, you know, you can’t have an app that competes with Apple in certain categories. You can only have certain types of apps on the app store. But ultimately, there’s also a good argument for why they should be allowed to do that, which is that it enhances the security of our phones and our devices by having Apple as the sole monopolizer of that market, being able to kick apps off of the app store or not allow apps onto the app store at their discretion. That makes our phones more secure and less hackable.

Chris: And if you want more access to different apps and things like that, you can always switch over to Android and become a full-time systems integrator…

James: Even they’ve got the same sort of problem in that, you know, Google have the Play Store and they monopolize that, and I know there are third-party stores on Android, but for the 99.9% of users, they’re never going to do anything even vaguely complex to sort of get around that.

Chris: Google seems to read absolutely everything that flows through its system, which includes gmail and things like that; privacy is disappearing, what do you have to say about the right to privacy?

James: It is important. I mean, of the big tech companies my favorite is—that’s a weird way of talking about them—but it is Apple, because Apple do have a big focus on privacy and seeing it run through all of their products, and I think it’s a really clever way they’ve positioned their business, is in terms of privacy. So the really good example of this is, they recently announced that in the future, you know when you see, when you go on an app, like sign in with Google or sign in with Facebook? Soon you’ll be able to sign in with Apple, and what this will do, it creates a disposable email address, so whatever service you’re signing up for or signing in to, it won’t actually get your real email address, so you’ll be able to just—if they start spamming you, you’ll be able to cut them off really easily with stuff like that. And again, Apple—they encrypt everything on your phone, they won’t give the data to the FBI, and everything else, and ultimately that more secure experience is a good thing because it creates more trust for the user. If we’re going to have these devices in our pockets with all these sensors on, we want to be able to trust what’s going on there.

Chris: It was Apple’s end user license agreement that got you onto the Stephen Colbert show.

James: [laughs] It was. I can tell you that story, if you want. When Donald Trump signed the “nuclear agreement” with Kim Jong Un, and it was like a 2-page of aid for with basically no commitments or anything else in it, when they had the first summit. I tweeted out the fact that it was a looser agreement than the Apple iTunes terms of service, because if you look at the iTunes terms of service, buried on page 10-billionth or whatever that no one would ever read, it literally says this software cannot be used for nuclear weapons, which is more than the “nuclear agreement” with Kim Jong Un, and yeah, that was picked up by The Late Show. So that was a very strange morning, waking up and seeing the video of Stephen Colbert reading my tweet, and that was very cool. Can I just go back to privacy? Cause I’ve got one other thing I want to say on that—so the flip side of me evangelizing about how Apple are really good at privacy and how I think that’s a really good thing, is that it’s almost too easy for Apple, in that their business model—it’s almost like a free hit. Like, they don’t need to worry about the negative ramifications of taking that stance, whereas if you look at a company like Google, which exists on advertising, that obviously needs to read our data to target advertisements, and you’ve got Facebook, and the same for Amazon. And the flip side, [I’m stealing this] opinion from a blog called Stratechery which is all about the tech industry and different, takes more of an abstract approach to it, but basically Facebook came out and said, not so long after this, “well, yeah, but we’re not putting our servers in any country that aren’t a democracy.” Basically this is a riposte to Apple, because Apple have servers in China and let the Chinese government access iCloud because they have to in order to operate in that country. But again Facebook, they can say that, because obviously Facebook is never going to be unbanned in China. It’s almost like a freebie, it doesn’t harm their business model to take these stances, whether it’s pro-privacy or anti-China, see what I mean? But that gives each of them more power their own privacy, and I think any steps to enhance it are good…

Francis: Maybe the purpose of government should be that, in capitalism in business, the bottom line is profit. It’s kind of a survival-of-the-fittest world that it inhabits. But then, when there’s things that are necessary for the common good, then let’s maximize the benefit to the most amount of people, and that’s the realm of government. So, why can’t we either regulate business to behave themselves, or not get to big and allow diversity maybe to take the place of government? Why don’t we re-imagine the usefulness of government being in charge of things that are, say, like banking, healthcare, energy, things that are necessary for everyone.

James: Ooh. Yeah, again, I can’t claim to have any specifically complex thoughts about this, but I think it’s about designing laws and institutions in such a way that it mitigates that, again, because greed, I think, for better or for worse, is a part of human nature. That isn’t to say that we should embrace it—we should try and control it, that’s why we have higher taxes for the rich and so on, because if people are going to be naturally greedy, then we should design our institutions to try and re-balance things. It’s like, if you ask a relative of a murder victim whether you think the murderer should receive the death penalty or not, they’re probably gonna be thinking, yeah, the murderer should get the death penalty. But the reason we have the institution of the courts and impartial justice, is partially to a) insure the person is actually guilty rather than is just a gut reaction, and b) to make sure it isn’t just an eye for an eye, heat of the moment, taking revenge type thing, and there’s actually a different aspect to it. So when it comes to dealing with greed, if greed is a part of human nature, which evidence suggests it certainly is, then we need to design our institutions to mitigate it.

Francis: Well, when Richard Stallman was on our show, he came up with an idea that I thought was pretty brilliant, which was to have a progressive tax on corporations so that they couldn’t get to—beyond a certain level, it would be pointless. And I just loved the simplicity of that.

James: That idea is definitely emotionally appealing to me. I’d have to think a bit hard about that, as to what sort of cases that would be. That just sounds, again, emotionally appealing.

Chris: OK James, as we ask everybody, is there anything you’d like to promote or plug or—this conversation, we could probably continue for the next four hours…

James: Ha ha—so what would I to promote or plug—you can follow me on Twitter, I’m @Psythor, that’s where you’ll find links to all of my content, my terrible opinions, my retweets of people subtweeting Jeremy Corbyn, and any extra followers are always useful for sort of increasing my—social credits in the journalism world. So that’s probably the best thing, my website is JamesOMalley.co.uk if you want to look at my CV. Why not commission me to write for you? That’s about everything I’d like to plug I think—actually, I’ll tell you, I’ve got one more thing, I’ve just thought about it, sorry, I should pretend I didn’t just think of that and it was planned all along—if you enjoy podcasts, which I’m guessing if you’re listening to this you do, you should check out a podcast called “Science Fiction Double Feature,” available on all good podcast stores. It’s made by my partner, Liz Lutgendorff. And what it is, it’s a science fiction podcast where she’ll interview a science fiction author, and then she’ll interview an expert spinning off one of the themes in the book, and it’s really fun, really informative, you should go listen to that as well.

Chris: Great! Well, with that, thanks so much for coming on.

James: It’s been fund, thank you.

Francis: Yes, thank you very much.

—end.